I am a dynamic and results-driven hospitality leader with over a decade of experience managing upscale hotel operations, launching new properties, and driving profitability through innovative marketing and operational initiatives. I excel at aligning guest-centric service with financial objectives, building high-performing teams, and delivering measurable growth. I have a proven track record in pre-opening leadership, tender participation, and staff development that elevates guest experiences while improving ADR, RevPAR, and overall profitability. I thrive in fast-paced environments, value collaboration across departments, and am passionate about sustainable, guest-focused excellence.

Anteneh Asfaw Tafese

I am a dynamic and results-driven hospitality leader with over a decade of experience managing upscale hotel operations, launching new properties, and driving profitability through innovative marketing and operational initiatives. I excel at aligning guest-centric service with financial objectives, building high-performing teams, and delivering measurable growth. I have a proven track record in pre-opening leadership, tender participation, and staff development that elevates guest experiences while improving ADR, RevPAR, and overall profitability. I thrive in fast-paced environments, value collaboration across departments, and am passionate about sustainable, guest-focused excellence.

Available to hire

I am a dynamic and results-driven hospitality leader with over a decade of experience managing upscale hotel operations, launching new properties, and driving profitability through innovative marketing and operational initiatives. I excel at aligning guest-centric service with financial objectives, building high-performing teams, and delivering measurable growth.

I have a proven track record in pre-opening leadership, tender participation, and staff development that elevates guest experiences while improving ADR, RevPAR, and overall profitability. I thrive in fast-paced environments, value collaboration across departments, and am passionate about sustainable, guest-focused excellence.

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Language

Amharic
Fluent
English
Advanced

Work Experience

General Manager at Check Inn Hotel
March 1, 2015 - October 31, 2025
Leading all departments of a boutique urban hotel with a focus on operational excellence and revenue growth. Implemented proactive sales targeting NGOs, corporate groups, and travel platforms; registered the hotel on major tender platforms and submitted bids for hospitality contracts. Led guest experience refinement and launched internal staff training programs to boost service quality.
Sales & Marketing Manager at Wassamar Hotel
August 1, 2024 - August 1, 2024
Managed B2B contracts and digital advertising campaigns. Increased monthly revenue by 18% through direct sales and promotions. Rolled out seasonal packages and loyalty rewards to attract repeat clientele.
Opening General Manager at Omna Addis Hotel
January 1, 2024 - January 1, 2024
Directed the pre-opening strategy: recruitment, procurement, positioning. Designed brand identity and market launch plan, achieving rapid recognition. Ensured operational readiness and implemented SOPs for premium guest service.
General Manager at Delano Hotel & Spa
March 1, 2024 - March 1, 2024
Oversaw an 82-room 4-star property, managing all operational and sales functions. Elevated ADR and RevPAR through effective pricing and yield strategies. Achieved 35% revenue growth and 30% improvement in guest satisfaction. Retained over 90% of core team members through structured development programs.
Manager at Blue Nile Hotels
December 1, 2015 - December 1, 2015
Enhanced guest experience and revamped service delivery processes. Managed full P&L, HR, marketing, and vendor relationships.

Education

MSc in Project Planning & Management at YOM Postgraduate College
January 11, 2030 - January 1, 2022
MBA in Business Administration at International MBA Institute
January 11, 2030 - January 1, 2018
BA in Business Administration & Information Systems at Addis Ababa University
January 11, 2030 - January 1, 2007

Qualifications

Diploma - Hospitality Management
January 11, 2030 - October 31, 2025
Diploma - International Tourism with English Language Studies
January 11, 2030 - October 31, 2025
Certificate - Revenue & Demand Management (Cornell Model)
January 11, 2030 - October 31, 2025
Certificate - Digital Marketing & E-Commerce
January 11, 2030 - October 31, 2025
Certificate - Customer Service Excellence
January 11, 2030 - October 31, 2025
Certificate - Occupational Safety & Health
January 11, 2030 - October 31, 2025

Industry Experience

Travel & Hospitality, Professional Services, Retail