I am a dynamic customer service specialist with four years of experience enhancing client satisfaction and operational efficiency. I excel at delivering exceptional customer support while adeptly managing multiple tasks in fast-paced environments. I am skilled in effective communication, ensuring seamless interactions and proactive problem resolution. I am committed to fostering positive relationships and driving improvements in service delivery. In previous roles I addressed inquiries across channels, including live chat, email, and phone, while ensuring accuracy, compliance, and quality in user-generated content. I value collaboration, adaptability, and taking a proactive approach to continuous improvement, always aiming to exceed expectations and contribute to a positive customer experience.

Angel Giugni

I am a dynamic customer service specialist with four years of experience enhancing client satisfaction and operational efficiency. I excel at delivering exceptional customer support while adeptly managing multiple tasks in fast-paced environments. I am skilled in effective communication, ensuring seamless interactions and proactive problem resolution. I am committed to fostering positive relationships and driving improvements in service delivery. In previous roles I addressed inquiries across channels, including live chat, email, and phone, while ensuring accuracy, compliance, and quality in user-generated content. I value collaboration, adaptability, and taking a proactive approach to continuous improvement, always aiming to exceed expectations and contribute to a positive customer experience.

Available to hire

I am a dynamic customer service specialist with four years of experience enhancing client satisfaction and operational efficiency. I excel at delivering exceptional customer support while adeptly managing multiple tasks in fast-paced environments. I am skilled in effective communication, ensuring seamless interactions and proactive problem resolution. I am committed to fostering positive relationships and driving improvements in service delivery. In previous roles I addressed inquiries across channels, including live chat, email, and phone, while ensuring accuracy, compliance, and quality in user-generated content.

I value collaboration, adaptability, and taking a proactive approach to continuous improvement, always aiming to exceed expectations and contribute to a positive customer experience.

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Experience Level

Intermediate

Language

Portuguese
Beginner
English
Advanced
Spanish; Castilian
Fluent

Work Experience

Add your work experience history here.

Education

High School at Cirilo Alberto Institute, Valencia, Venezuela
January 1, 2008 - January 1, 2013
College at Aruto Michele na University College, Valencia, Venezuela
January 1, 2014 - January 1, 2017

Qualifications

High School
January 1, 2008 - January 1, 2013
College
January 1, 2014 - January 1, 2017

Industry Experience

Gaming, Professional Services, Media & Entertainment