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Laura Gutiérrez Fernández

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Available to hire

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Experience Level

Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
Galician
Fluent
English
Advanced
German
Beginner

Work Experience

Sales Assistant at Tourism Office of Galicia - Training Program
December 2, 2024 - December 2, 2024
Sales control and customer service; Cash register closing and merchandise management. Customer service and visitor assistance; Answering phone calls and providing tourist information.
Event Hostess at Ocean Azul (Campaign at CC Marineda City, A Coruña)
February 1, 2023 - February 1, 2023
Access control and customer service.
Wedding Planner Intern
July 1, 2022 - July 1, 2022
Client relations and supplier negotiation; Translation from Spanish to English; Social media content creation.
Museum Intern at Museum of Fine Arts of A Coruña
June 30, 2021 - June 30, 2021
Conducting satisfaction surveys; Designing leaflets and posters; Guided tours for visitors.
Tourism Information Intern at Tourism Consortium of A Coruña
September 30, 2019 - September 30, 2019
Public assistance at Maria Pita, Tower of Hercules and Cruise Terminal; Conducting satisfaction surveys.
Reception Intern at NH Atlántico A Coruña
August 31, 2018 - August 31, 2018
Check-in and check-out; Customer service and telephone assistance.
Tour Guide Intern at CORUÑA EDUCA - A Coruña City Council
May 31, 2018 - May 31, 2018
Guided tours of the Medieval City and Tower of Hercules for school groups.
Tour Guide Intern at CORUÑA EDUCA - A Coruña City Council
May 31, 2018 - May 31, 2018
Guided tours of the Medieval City and Tower of Hercules for school groups.

Education

Master’s Degree in Public Image, Event Management and Protocol at Universidad Europea Miguel de Cervantes
January 11, 2030 - January 1, 2022
Bachelor’s Degree in Tourism at Universidad de A Coruña
January 1, 2017 - January 1, 2021

Qualifications

CELGA 4 (Certification of Studies in Galician Language)
January 11, 2030 - October 31, 2025
English - B2 Cambridge (July 2022)
July 1, 2022 - October 31, 2025
German - Basic Knowledge
January 11, 2030 - October 31, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services