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Laura Gutiérrez Fernández

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Available to hire

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Experience Level

Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
Galician
Fluent
English
Advanced
German
Beginner

Work Experience

Sales Assistant at Tourism Office of Galicia - Training Program
December 2, 2024 - December 2, 2024
Sales control and customer service; Cash register closing and merchandise management. Customer service and visitor assistance; Answering phone calls and providing tourist information.
Event Hostess at Ocean Azul (Campaign at CC Marineda City, A Coruña)
February 1, 2023 - February 1, 2023
Access control and customer service.
Wedding Planner Intern
July 1, 2022 - July 1, 2022
Client relations and supplier negotiation; Translation from Spanish to English; Social media content creation.
Tour Guide Intern at CORUÑA EDUCA - A Coruña City Council
May 31, 2018 - May 31, 2018
Guided tours of the Medieval City and Tower of Hercules for school groups.
Tourism Information Intern at Tourism Consortium of A Coruña
September 30, 2019 - September 30, 2019
Public assistance at Maria Pita, Tower of Hercules and Cruise Terminal; Conducting satisfaction surveys.
Reception Intern at NH Atlántico A Coruña
August 31, 2018 - August 31, 2018
Check-in and check-out; Customer service and telephone assistance.
Tour Guide Intern at CORUÑA EDUCA - A Coruña City Council
May 31, 2018 - May 31, 2018
Guided tours of the Medieval City and Tower of Hercules for school groups.
Museum Intern at Museum of Fine Arts of A Coruña
June 30, 2021 - June 30, 2021
Conducting satisfaction surveys; Designing leaflets and posters; Guided tours for visitors.

Education

Master’s Degree in Public Image, Event Management and Protocol at Universidad Europea Miguel de Cervantes
January 11, 2030 - January 1, 2022
Bachelor’s Degree in Tourism at Universidad de A Coruña
January 1, 2017 - January 1, 2021

Qualifications

CELGA 4 (Certification of Studies in Galician Language)
January 11, 2030 - October 31, 2025
English - B2 Cambridge (July 2022)
July 1, 2022 - October 31, 2025
German - Basic Knowledge
January 11, 2030 - October 31, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services