I am an experienced public administration and quality control professional with a proven track record in leading teams, onboarding trainings, and ensuring high standards across multiple markets. I thrive on analytical thinking, clear communication, and continuous improvement, and I enjoy collaborating in international settings to drive successful projects and trusted partnerships.

Zsuzsanna Jánosi

I am an experienced public administration and quality control professional with a proven track record in leading teams, onboarding trainings, and ensuring high standards across multiple markets. I thrive on analytical thinking, clear communication, and continuous improvement, and I enjoy collaborating in international settings to drive successful projects and trusted partnerships.

Available to hire

I am an experienced public administration and quality control professional with a proven track record in leading teams, onboarding trainings, and ensuring high standards across multiple markets.
I thrive on analytical thinking, clear communication, and continuous improvement, and I enjoy collaborating in international settings to drive successful projects and trusted partnerships.

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Experience Level

Intermediate

Language

Hungarian
Fluent
Romanian, Moldavian, Moldovan
Fluent
English
Fluent
Spanish; Castilian
Beginner

Work Experience

Quality Control Supervisor at Kemako Ltd.
October 1, 2025 - October 1, 2025
Leading the Quality Control team and conducting onboarding trainings for both new sales agents and QC specialists. Overseeing operations across the Hungarian, Romanian, Croatian, Serbian, Slovak, and Czech markets. Responsible for call quality evaluations of sales agents on the Romanian and Hungarian markets.
Quality Control Supervisor at CCPorter Sp. z o. o.
December 1, 2024 - December 1, 2024
Leading the Quality Control team and conducting onboarding trainings for both new sales agents and QC specialists. Overseeing operations across the Hungarian, Romanian, Croatian, Serbian, Slovak, and Czech markets. Responsible for call quality evaluations of sales agents on the Romanian and Hungarian markets.
International Relations Counselor at Târgu Mureș City Hall
January 1, 2021 - January 1, 2021
International Affairs — responsible for managing partnerships with the cities twinned with the Municipality of Târgu Mureș, coordinating official visits and cultural exchange programs, preparing and translating official documents, and supporting international cooperation projects and public relations activities.
Translator at Aqua Nova SRL
September 1, 2003 - September 1, 2003
Translating documents between English, Romanian, Hungarian, and Spanish, ensuring accuracy, clarity, and proper language use in all materials.

Education

Bachelor’s degree in Public Administration at University of Petru Maior, Târgu Mureș, Romania
January 11, 2030 - January 1, 2003
English Language Certificate at University of Petru Maior, Târgu Mureș, Romania
January 11, 2030 - January 1, 2003
Master’s degree in Management of Public Administration at University of Petru Maior, Târgu Mureș, Romania
January 11, 2030 - January 1, 2004
Project Management at Ministry of Education and Research, Romania
January 11, 2030 - January 1, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Education, Professional Services