Cheryl Alisha Fernandes

Assistant Fashion Designer at Dream Sequence Boutique

Cultivated and nurtured strong customer relationships, ensured personalized and satisfactory experiences; managed cash and credit transactions; coordinated with tailors and craftsman to ensure seamless execution; created detailed flat sketches tailored to customer preferences; oversaw entire garment preparation process and quality control; ensured timely completion of outfits; contributed to a smooth, customer-focused environment.

Office Assistant at Genesis Communications

Managed billing and filing systems; handled incoming calls and diverse communications; provided prompt and professional responses; maintained an efficient office environment.

Fashion Consultant at The Label Life

Cultivated strong customer relationships, delivering styling consultations and personalized product suggestions; supported customers through fashion guidance; contributed to sales targets and customer satisfaction.

CRM (Sales & Support) at Purple Style Labs / Pernia's Pop Up Shop

Managed customer relationships through effective communication across inbound/outbound calls, chat and email; supported 25+ designers via WhatsApp and website platforms; coordinated design inquiries and order placements; ensured smooth workflow and cross-functional coordination.

CRM (Sales & Support) at Purple Style Labs / Pernia's Pop Up Shop

Continued CRM and client-support responsibilities with focus on end-to-end customer communication; utilized CRM tools to maintain records and analytics; contributed to improving customer satisfaction and designer support.