Available to hire
I am a dynamic and results-oriented marketing and customer service professional with a solid background in airport freight operations and brand communication. I excel at leading teams, coordinating internal resources, and delivering flawless project execution under pressure while maintaining service excellence.
I am passionate about building lasting customer relationships, supporting disadvantaged communities, and applying strategic marketing, communications, and operations know-how to drive performance and efficiency.
Language
English
Advanced
Work Experience
Marketing Relationship Management, Freight Service at Bamako Airport
March 1, 2019 - November 1, 2025Managed onboarding and scope definition for clients, allocated resources, developed detailed project plans, monitored progress, and adjusted scopes and schedules to meet dynamic expedition needs; contributed to strategic plans and established standards for customer service, quality, and productivity; forecasted requirements and budgets, resulting in improved efficiency.
Marketing at LES BAGNOLES SA
March 1, 2018 - March 1, 2018Supported marketing policy and sales efforts, monitored major issues and their implementation, and improved management of resources and operating expenses; managed project reviews and technology standards company-wide, achieving substantial cost savings.
Communication Specialist at RACINE Non Profit Organization
February 1, 2017 - February 1, 2017Developed and monitored communication strategies, campaigned for HIV/AIDS public health, and designed behavior-change communications and related trainings; conducted research analysis to support campaigns.
Education
Associate Degree Programme at FADESP /NATIONAL UNIVERSITY OF BENIN, Republic of Benin, West Africa
January 11, 2030 - November 1, 2025Qualifications
Master of Marketing Communication
January 11, 2030 - November 1, 2025Bachelor in Communication
January 11, 2030 - November 1, 2025Advanced Technician’s Certificate
January 11, 2030 - November 1, 2025Behavior Change Communication Training
January 11, 2030 - November 1, 2025Advanced Technician's Certificate: Marketing & Social Media
January 11, 2030 - November 1, 2025Industry Experience
Transportation & Logistics, Professional Services, Media & Entertainment, Travel & Hospitality, Other
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