Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am Erik Svensson, a VIP team leader with 7 years of experience in the iGaming industry, focusing on VIP clients, retention, and player engagement. I have grown and managed high-value customer portfolios, led Nordic VIP teams, and helped increase revenue in competitive markets. I thrive in fast-paced environments, bring a positive attitude, and combine quality with heart in everything I do. I excel at building strong personal connections, mentoring teams, and delivering results through data-driven strategies. I value collaboration, clear communication, and cross-functional coordination with compliance, payments, CRM, and marketing to ensure smooth operations.…I am Erik Svensson, a VIP team leader with 7 years of experience in the iGaming industry, focusing on VIP clients, retention, and player engagement. I have grown and managed high-value customer portfolios, led Nordic VIP teams, and helped increase revenue in competitive markets. I thrive in fast-paced environments, bring a positive attitude, and combine quality with heart in everything I do. I excel at building strong personal connections, mentoring teams, and delivering results through data-driven strategies. I value collaboration, clear communication, and cross-functional coordination with compliance, payments, CRM, and marketing to ensure smooth operations.

Erik Svensson

Project Manager, Social Media Manager, Marketing Strategist, +2





I am Erik Svensson, a VIP team leader with 7 years of experience in the iGaming industry, focusing on VIP clients, retention, and player engagement. I have grown and managed high-value customer portfolios, led Nordic VIP teams, and helped increase revenue in competitive markets. I thrive in fast-paced environments, bring a positive attitude, and combine quality with heart in everything I do. I excel at building strong personal connections, mentoring teams, and delivering results through data-driven strategies. I value collaboration, clear communication, and cross-functional coordination with compliance, payments, CRM, and marketing to ensure smooth operations.…I am Erik Svensson, a VIP team leader with 7 years of experience in the iGaming industry, focusing on VIP clients, retention, and player engagement. I have grown and managed high-value customer portfolios, led Nordic VIP teams, and helped increase revenue in competitive markets. I thrive in fast-paced environments, bring a positive attitude, and combine quality with heart in everything I do. I excel at building strong personal connections, mentoring teams, and delivering results through data-driven strategies. I value collaboration, clear communication, and cross-functional coordination with compliance, payments, CRM, and marketing to ensure smooth operations.

Available to hire

I am Erik Svensson, a VIP team leader with 7 years of experience in the iGaming industry, focusing on VIP clients, retention, and player engagement. I have grown and managed high-value customer portfolios, led Nordic VIP teams, and helped increase revenue in competitive markets. I thrive in fast-paced environments, bring a positive attitude, and combine quality with heart in everything I do.

I excel at building strong personal connections, mentoring teams, and delivering results through data-driven strategies. I value collaboration, clear communication, and cross-functional coordination with compliance, payments, CRM, and marketing to ensure smooth operations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Swedish

Fluent

English

Fluent

Norwegian

Fluent

Work Experience

VIP Client Relationship Manager at Betsson Group (via Soft2Bet)

December 1, 2022 - December 1, 2022

VIP client relationship management; upselling & cross-selling; problem solving & conflict resolution; communication & collaboration. Managed a portfolio of 150-300 top VIP clients across multiple brands and contact channels, building long-term relationships and boosting loyalty. Delivered personalized strategies that increased retention and lifetime value. Consistently met personal and market KPIs; promoted to senior VIP manager in second year. Coordinated with compliance, payments, CRM and marketing teams to ensure smooth operations.

VIP Team Leader (Nordics) at Betsson Group (via Soft2Bet)

January 1, 2025 - January 1, 2025

Led a Nordic VIP manager team, ensuring high performance, motivation, and alignment with company goals. Built leadership skills by mentoring team members and fostering a supportive, collaborative, and results-oriented work environment. Led a VIP manager team supporting the Nordic markets, ensuring high performance, motivation, and alignment with company goals.

VIP Account Manager / Senior VIP Manager at Betsson Group (via Soft2Bet)

July 1, 2025 - July 1, 2025

Promoted to Senior VIP Manager; supported Nordic markets; delivered high-value engagement strategies; collaborated with compliance, payments, CRM and marketing; trained new VIP teams.