Customer Service Advisor at Utility Warehouse

Took ownership for customer correspondence to deliver exceptional customer service levels. Responded to customer feedback within timescales. Used time-management skills to minimise complaint lifecycle and meet regulatory timescales. Expressed care, patience and empathy when handling customer interactions.

Aspiring Compliance Officer at Currency Solution

Contributed to AML/compliance-related tasks; demonstrated problem solving and communication skills in a regulated environment.

Customer Service & Administrative Executive at Currency Solution

Prepared, organised and stored information; processed clients' sensitive documents; reported suspicious activities; processed international payments; liaised with Sales, Finance and Compliance.

Sales Assistant at Card Factory

Cash handling; stock replenishment; ensured store presentation.

Customer Assistant at McDonald's

Maintained a fast speed of service; processed orders; counted cash at the start and end of shifts.

Administrator at Mensons & Associates

Preparing, organising and storing information; handling queries by phone and email; greeting visitors; managing diaries and scheduling meetings; building relationships with new and existing customers.

Customer Service Agent (Cabin Crew) at City Cruises

Welcomed customers on board; sold merchandise; assisted tourists with queries.