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I am a dedicated interpreter and outreach professional with extensive experience supporting refugees and diverse communities in Greece. Over the years I have collaborated with organizations such as IOM, the Greek Council for Refugees, Caritas Hellas, and ASSiST Legal Aid, delivering interpretation, cultural mediation, and practical assistance across information sessions, legal procedures, and employment support. My work style is client-focused and collaborative. I excel at building trust with beneficiaries and partners, coordinating outreach activities, and helping people access public services and job opportunities. I am fluent in Arabic and English, with Greek at a functional level, and I bring strong communication, problem-solving and attention to detail to every task.…I am a dedicated interpreter and outreach professional with extensive experience supporting refugees and diverse communities in Greece. Over the years I have collaborated with organizations such as IOM, the Greek Council for Refugees, Caritas Hellas, and ASSiST Legal Aid, delivering interpretation, cultural mediation, and practical assistance across information sessions, legal procedures, and employment support. My work style is client-focused and collaborative. I excel at building trust with beneficiaries and partners, coordinating outreach activities, and helping people access public services and job opportunities. I am fluent in Arabic and English, with Greek at a functional level, and I bring strong communication, problem-solving and attention to detail to every task.

RAMADAN ALHAW

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I am a dedicated interpreter and outreach professional with extensive experience supporting refugees and diverse communities in Greece. Over the years I have collaborated with organizations such as IOM, the Greek Council for Refugees, Caritas Hellas, and ASSiST Legal Aid, delivering interpretation, cultural mediation, and practical assistance across information sessions, legal procedures, and employment support. My work style is client-focused and collaborative. I excel at building trust with beneficiaries and partners, coordinating outreach activities, and helping people access public services and job opportunities. I am fluent in Arabic and English, with Greek at a functional level, and I bring strong communication, problem-solving and attention to detail to every task.…I am a dedicated interpreter and outreach professional with extensive experience supporting refugees and diverse communities in Greece. Over the years I have collaborated with organizations such as IOM, the Greek Council for Refugees, Caritas Hellas, and ASSiST Legal Aid, delivering interpretation, cultural mediation, and practical assistance across information sessions, legal procedures, and employment support. My work style is client-focused and collaborative. I excel at building trust with beneficiaries and partners, coordinating outreach activities, and helping people access public services and job opportunities. I am fluent in Arabic and English, with Greek at a functional level, and I bring strong communication, problem-solving and attention to detail to every task.

Available to hire

I am a dedicated interpreter and outreach professional with extensive experience supporting refugees and diverse communities in Greece. Over the years I have collaborated with organizations such as IOM, the Greek Council for Refugees, Caritas Hellas, and ASSiST Legal Aid, delivering interpretation, cultural mediation, and practical assistance across information sessions, legal procedures, and employment support.

My work style is client-focused and collaborative. I excel at building trust with beneficiaries and partners, coordinating outreach activities, and helping people access public services and job opportunities. I am fluent in Arabic and English, with Greek at a functional level, and I bring strong communication, problem-solving and attention to detail to every task.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

Arabic

Fluent

English

Fluent

Greek, Modern

Advanced

Work Experience

Customer service representative at TTEC

September 1, 2025 - September 1, 2025

Handled inbound calls and digital interactions with professionalism and empathy; provided technical support for logistics systems and general service questions; resolved customer complaints and escalated complex issues per procedures; maintained ownership, efficiency, and customer satisfaction; participated in ongoing training to stay current with procedures and tools.

Customer service representative at Teleperformance

April 1, 2025 - April 1, 2025

Handled inbound calls and digital interactions with professionalism and empathy; provided technical support for logistics systems and general service questions; resolved customer complaints and escalated complex issues; maintained high levels of ownership and satisfaction; completed ongoing training.

Job Search expert at Refugee JumpStart (RJS)

April 1, 2022 - April 1, 2022

Implemented creative recruiting techniques and registered beneficiaries; identified and contacted beneficiaries for each employment position; wrote CVs for beneficiaries; provided jobs counselling.

Interpreter at Greek Council for Refugees (GCR)

May 1, 2022 - May 1, 2022

Interpreted in Arabic from English in information sessions; provided one-on-one interpretation between lawyers, social workers and beneficiaries; offered cultural mediation for people of diverse nationalities and backgrounds.

Interpreter at International Organization for Migration (IOM)

April 1, 2021 - April 1, 2021

Interpreted in Arabic from English in information sessions; provided one-on-one interpretation between facilitator and beneficiaries; offered cultural mediation for people of diverse nationalities and backgrounds.

Bilingual Officer at Caritas Hellas

September 1, 2020 - September 1, 2020

Assisted beneficiaries in finding employment opportunities in Greece; implemented creative recruitment techniques and registered beneficiaries; provided interpretation in Arabic from English; identified beneficiaries for each employment position; conducted interviews and assessed prospective beneficiaries; cooperated with employers to create job opportunities; wrote CVs for beneficiaries.

Outreach Coordinator at A.S.S.I.S.T. Legal Aid

January 1, 2020 - January 1, 2020

Interpreting in Arabic from English in information sessions regarding asylum procedures; provided one-on-one interpretation between clients and lawyers for interview preparation and appointments; offered cultural mediation for people of diverse nationalities and backgrounds; escorted clients requiring legal assistance to the legal team’s office.

Volunteer Interpreter at Choose Humanity

January 1, 2020 - January 1, 2020

Provided one-on-one interpretation in Arabic and English between volunteers and beneficiaries; offered cultural mediation for people of diverse nationalities and backgrounds.

Volunteer at Chios Eastern Shore Response Team (CESRT)

July 1, 2019 - July 1, 2019

Provided interpretation in Arabic and English between volunteers and visitors; assisted with the distribution of food and non-food items to visitors at the community centre.

Teaching Assistant at Arfart Gifted High School

December 1, 2018 - December 1, 2018

As a practical module of a university degree, assisted English teachers with marking, classwork support, lesson preparation, and classroom organization; observed teaching styles and assisted with coverage when the teacher was unavailable.