Available to hire
I am Emma Barron, a dynamic beauty salon manager and customer service professional with extensive experience in operations, marketing, and team leadership across salons and travel retail. I excel in delivering exceptional client experiences, optimizing schedules, inventory, and staff performance, and ensuring health and safety standards.
I am actively pursuing an online Level 3 Certificate in Education and Training to enhance my teaching skills and curriculum development capabilities. I am passionate about mentoring teams and delivering comprehensive beauty therapy education, and I am fluent in English with conversational Spanish.
Experience Level
Language
English
Fluent
Spanish; Castilian
Intermediate
Work Experience
Sales Advisor at Lagardere Travel Retail
October 13, 2025 - November 3, 2025Sales Advisor responsible for delivering excellent customer service, greeting customers, assisting with product selections, processing transactions, and maintaining store presentation. Managed stock through restocking and inventory checks; ensured compliance with health and safety regulations and airport security procedures. Strong communicator capable of working under pressure. Handled complaints and returns, contributing to achieving average daily sales around £2,000. Also assisted with security and loss prevention measures at the airport environment.
Senior Beauty Therapist & Salon Receptionist at Pure Spa & Beauty
October 1, 2025 - October 1, 2025Senior Beauty Therapist & Salon Receptionist delivering a wide range of beauty treatments and ensuring client satisfaction. Managed front-desk operations, tills, and appointment diary; conducted regular stock takes and monitored inventory. Trained and mentored new staff to ensure smooth integration. Contributions included raising client satisfaction through personalized service, improving front-desk efficiency, and implementing inventory controls that reduced discrepancies; trained five new staff members to raise overall team productivity and service quality.
Supervisor of VIP Bar at TGC Group Ltd
January 1, 2016 - January 1, 2016Managed stock levels, staff rotas, wages, and detailed performance appraisals. Ensured smooth bar operations and high client satisfaction, including end-of-day cash-up procedures and restocking to uphold inventory levels. Implemented scheduling improvements and maintained financial accuracy.
Education
SVQ Level 7 – Children’s Hearing System at Scottish Qualifications Authority
January 11, 2030 - April 1, 2024Master of Arts in Management Studies and International Relations at Aberdeen University
January 11, 2030 - November 3, 2025HNC in Communication and Media Studies at North East Scotland College
January 11, 2030 - November 3, 2025Level 2 Diploma in Beauty Therapy at North East Scotland College
January 11, 2030 - November 3, 2025Qualifications
Education & Training Level 3 (Online)
January 11, 2030 - November 3, 2025Disclosure Scotland – Enhanced Disclosure
January 11, 2030 - November 3, 2025Disclosure Scotland – PVG Scheme
January 11, 2030 - November 3, 2025SVQ Level 7 – Children’s Hearing System
January 11, 2030 - April 1, 2024Master of Arts in Management Studies and International Relations
January 11, 2030 - November 3, 2025Industry Experience
Healthcare, Education, Retail, Travel & Hospitality, Professional Services
Experience Level
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