Irma Nyrkkanen

Production Coordinator at Smyth

Ensured timely delivery of raw materials by developing forecasting measurements; created cost-efficient SOPs; coordinated with multiple employment agencies to fill production needs; improved quality control records filing system; built and maintained relationships with existing and new vendors.

Job Planner at HonBlue (Comprehensive Printing)

Analyzed customer materials and requests to determine efficient production plans and identify potential issues; built and maintained professional relationships with customers and vendors; managed timeline changes; oversaw daily pre-press proofing across platforms and communicated issues to customers, sales, and estimators; coordinated cross-department efforts to ensure on-time, quality delivery; generated POs and requisitions; collaborated with vendors on outsourcing; identified workflow improvements and SOP opportunities; maintained strong customer relationships.

Unemployment Insurance Adjudicator at Department of Labor and Industrial Relations

Reviewed unemployment insurance claims, determined eligibility, and communicated decisions to claimants; ensured regulatory compliance and maintained accurate case records; coordinated with internal teams to resolve issues.

Account Manager at Publication Printers Corp. (Wide Web Printing)

Built trust and sustained professional relationships with customers; collaborated with sales, production, and fulfillment teams to enhance overall customer experience; analyzed and provided feedback on ERP system updates and trained teammates during transitions; coordinated with multidisciplinary teams to ensure customer satisfaction; provided timely order updates and addressed proofing and production concerns.

Sr. Account Manager at Poly Print Inc. (Food Packaging)

Led brainstorming sessions with multidisciplinary teams to develop optimal solutions for customer projects; built and sustained professional relationships with customers; cross-trained with shipping and pre-press; introduced workflow solutions to develop internal SOPs and onboarding training.

Industrial Design Manager at Herdez Group (Food Industry)

Managed a design team; collaborated with design teams and vendors to meet scope, schedule, cost, and quality goals; supervised and guided designers; improved project completion efficiency by 25% across multidisciplinary teams; led projects independently with external vendors and cross-functional partners; mentored team members and identified training needs.