Available to hire
Hi, I’m Vaibhav Tyagi, a Senior Business Analyst with around 8 years of experience leading complex Healthcare and Banking/Finance transformation projects across the US and India. I excel in Agile/Scrum and SAFe environments, delivering process optimization, digital modernization, and compliance-driven solutions using Jira, Confluence, Tableau, Power BI, SQL, and Python.
I collaborate with cross-functional teams to translate stakeholder needs into data-driven decisions, delivering measurable improvements in operational efficiency, regulatory compliance, and customer engagement, while ensuring audit-ready documentation and alignment with regulatory changes.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Sr. Business Analyst at The Cigna Group
October 1, 2023 - November 4, 2025Led Agile/Scrum planning and sprint execution for the Health360 Modernization program, driving claims modernization and digital-access initiatives in a highly regulated healthcare environment. Managed multi-phase system migration, mapping cross-system data fields, and resolving inconsistencies to ensure claims adjudication accuracy and HIPAA compliance. Provided rapid process-flow redesign and agile documentation updates, maintaining real-time compliance with Medicare Advantage regulatory changes. Developed live Tableau dashboards with API data sources (FHIR/HL7) across telehealth, pharmacy, and provider networks to surface coverage gaps and trends for executive decision-making. Implemented SQL and Python analytics in Azure Databricks to cleanse multi-source patient data, automating issue detection and reducing care-plan errors by 20%. Managed backlog and user stories in Jira, collaborating with developers, QA, and compliance teams to deliver monthly MVP features. Facilitated executive
Business Analyst at JIFFY Software Solutions
August 1, 2022 - August 1, 2022Led Agile/SAFe delivery for the FinX Suite digital transformation, overseeing planning, sprint reviews, and change management to modernize onboarding, KYC, and payment modules. Coordinated AML detection and regulatory reporting features with the core banking engine, mapping workflows and data contracts for fraud/risk analysis, resulting in an 80% reduction in fraud-detection latency. Directed cloud migration and ETL validations for millions of historical transactions, implementing automated data consistency checks for system cutover with 56% accuracy and zero unplanned downtime. Designed Power BI dashboards for leadership, visualizing transactions, fraud incidents, and NPA metrics to support regulator-ready reporting. Authored BRD/FRD/user stories and facilitated cross-department sessions for rapid delivery and audit documentation. Led UAT coordination and rollout support to drive user adoption.
Jr. Business Analyst at InfoWay Solutions
October 1, 2019 - October 1, 2019Gathered and documented requirements using Microsoft Visio and JIRA for the Retail Credit Process Automation module, enhancing credit scoring and onboarding with automation. Redesigned mobile/online workflows with Figma, reducing documentation errors and loan rejection rates. Automated audit trails using Python scripting and DocuSign digital signatures, enabling smoother compliance and faster approval. Leveraged SQL, Excel (Pivot Tables), and Power BI for data analysis, identifying bottlenecks and improving operational risk reporting. Developed real-time branch performance dashboards and coordinated UAT using JIRA plugins, ensuring RBI compliance; conducted Selenium-based regression testing for major updates to accelerate release cycles.
Junior/Junior Business Analyst at InfoWay Solutions – Mumbai, INDIA
October 1, 2019 - October 1, 2019Gained requirements, documented processes, and led improvements for the Retail Credit Process Automation module, enhancing credit scoring and onboarding with automation. Redesigned mobile/online workflows with Figma, reducing documentation errors and loan rejection rates. Automated audit trails with Python and integrated DocuSign for digital signatures to improve compliance. Performed data analysis with SQL and Excel, developing real-time branch dashboards in Power BI and coordinating UAT with Jira plugins. Supported RBI compliance and conducted regression testing via Selenium to accelerate release cycles and improve test accuracy. Integrated cloud storage solutions to streamline document sharing among credit teams.
Education
Master of Business Administration in Business Analytics at Clark University – Worcester, MA
August 1, 2022 - May 1, 2024Bachelor of Technology in Computer Science at Meerut Institute of Engineering and Technology - INDIA
August 1, 2013 - June 1, 2017Master of Business Administration in Business Analytics at Clark University
August 1, 2022 - May 1, 2024Bachelor of Technology in Computer Science at Meerut Institute of Engineering and Technology - INDIA
August 1, 2013 - June 1, 2017Qualifications
Scaled Agile Framework (SAFe) Certification
January 11, 2030 - November 4, 2025Scrum Fundamentals Certified (SFC)
December 1, 2024 - November 4, 2025Google Analytics Certification
January 11, 2030 - November 4, 2025Scaled Agile Framework (SAFe) Certification
January 11, 2030 - November 4, 2025Scrum Fundamentals Certified (SFC)
January 11, 2030 - December 1, 2024Google Analytics Certification
January 11, 2030 - November 4, 2025Industry Experience
Healthcare, Financial Services, Software & Internet, Professional Services, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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