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I am a results-driven Power BI Developer and Data Analyst with 5+ years of experience designing, building, and managing data-driven dashboards and analytics solutions. I excel at turning complex data into actionable insights and user-friendly visualizations that drive business decisions. I thrive in collaborative, fast-paced environments, with a focus on stakeholder engagement, process automation, and technical support. I enjoy sharing knowledge through training and enabling teams to leverage AI-powered analytics to improve performance and SLA outcomes.…I am a results-driven Power BI Developer and Data Analyst with 5+ years of experience designing, building, and managing data-driven dashboards and analytics solutions. I excel at turning complex data into actionable insights and user-friendly visualizations that drive business decisions. I thrive in collaborative, fast-paced environments, with a focus on stakeholder engagement, process automation, and technical support. I enjoy sharing knowledge through training and enabling teams to leverage AI-powered analytics to improve performance and SLA outcomes.

Archana Ravikumar

Data Analyst, Data Visualizer, Web Designer, +1

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I am a results-driven Power BI Developer and Data Analyst with 5+ years of experience designing, building, and managing data-driven dashboards and analytics solutions. I excel at turning complex data into actionable insights and user-friendly visualizations that drive business decisions. I thrive in collaborative, fast-paced environments, with a focus on stakeholder engagement, process automation, and technical support. I enjoy sharing knowledge through training and enabling teams to leverage AI-powered analytics to improve performance and SLA outcomes.…I am a results-driven Power BI Developer and Data Analyst with 5+ years of experience designing, building, and managing data-driven dashboards and analytics solutions. I excel at turning complex data into actionable insights and user-friendly visualizations that drive business decisions. I thrive in collaborative, fast-paced environments, with a focus on stakeholder engagement, process automation, and technical support. I enjoy sharing knowledge through training and enabling teams to leverage AI-powered analytics to improve performance and SLA outcomes.

Available to hire

I am a results-driven Power BI Developer and Data Analyst with 5+ years of experience designing, building, and managing data-driven dashboards and analytics solutions. I excel at turning complex data into actionable insights and user-friendly visualizations that drive business decisions.

I thrive in collaborative, fast-paced environments, with a focus on stakeholder engagement, process automation, and technical support. I enjoy sharing knowledge through training and enabling teams to leverage AI-powered analytics to improve performance and SLA outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

German

Beginner

Tamil

Fluent

Kannada

Fluent

Work Experience

Power BI Developer & Support Engineer (Dual Role) at Northwestern Mutual (via Infosys)

March 1, 2025 - March 1, 2025

Developed data models in Power BI for efficient dashboards; enhanced SLA tracking; integrated SQL, ServiceNow, and Excel data to compute KPI metrics and streamline incident resolution monitoring. Used Agile BI practices to update dashboards, aligning with stakeholder needs and boosting user engagement. Conducted data integrity testing, optimized report performance, and maintained dashboard consistency. Managed Power BI Service dashboards, secured report distribution, and maintained data refresh schedules. Delivered interactive dashboards enabling stakeholders to make data-driven decisions; automated data extraction processes to improve report generation speed and accuracy. Implemented advanced DAX calculations for sales performance insights; provided training on Power BI best practices; incorporated AI-powered features for proactive insights and predictive analytics.

Support Engineer – Northwestern Mutual at Northwestern Mutual

March 1, 2025 - March 1, 2025

Led resolution of critical incidents; administered service operations via ServiceNow and Zendesk, including Incident, Change, Problem, and Service Catalog modules; automated tagging and ticket routing workflows. Diagnosed and resolved Java, Unix, SQL, and Informatica issues, optimizing performance and enhancing operational efficiency. Performed CI/CD-driven data validation and update processes to ensure data integrity across reporting pipelines. Provided cross-functional support on multi-stack applications, troubleshooting application logs, XML, SQL traces, and front-end issues; managed user access controls and entitlement audits. Analyzed data using Informatica mappings to identify reporting issues and provided SQL query insights to optimize the ETL process, improving data load efficiency. Led cross-functional incident response for P1/P2 issues, driving timely resolution and strengthening team communication. Executed job lifecycle operations with a focus on SLA compliance, ensuring sy