Available to hire
I am an aspiring data analytics specialist with hands-on experience in data modeling, visualization, and reporting. I am proficient in Power BI, Excel, SQL, and Tableau, and I love transforming raw data into meaningful insights that inform smarter decisions.
In roles across Amazon, Wipro, and hospitality management, I have collaborated with cross-functional teams to build dashboards, identify trends, and improve performance and communication. I enjoy solving problems with data and communicating findings to stakeholders.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Tamil
Advanced
Hindi
Advanced
Telugu
Advanced
Work Experience
Customer Service Representative at Amazon, India
December 31, 2022 - December 31, 2022Responded to customer queries through chat, email, and phone, ensuring accurate updates in internal systems. Handled and tracked daily case volume using in-house tools, maintaining quality and service level targets. Recorded issue patterns and flagged recurring problems to the support team, contributing to resolution efficiency. Maintained detailed documentation and followed standard operating procedures to ensure data accuracy. Collaborated with team leads to streamline ticket handling and reduce follow-up queries.
Associate Project Engineer (Automation Testing) at Wipro, India
November 30, 2024 - November 30, 2024Designed and executed test cases using automation tools such as Selenium and Python, ensuring functional accuracy of enterprise applications. Collaborated with developers and business analysts to understand system requirements and translate them into test scenarios. Created detailed defect reports and tracked resolution status using JIRA, maintaining a clean testing cycle and improving release quality. Participated in sprint planning and agile ceremonies, contributing to project documentation. Analyzed test results and documented insights to support performance tuning and process improvement. Maintained and updated test data and logs, ensuring integrity and consistency across test environments.
Manager at The Red Hill restaurant
July 31, 2025 - July 31, 2025Monitored and analyzed daily operations using Excel-based sales and inventory reports to optimize resource allocation and improve efficiency. Maintained customer feedback logs and used trend insights to implement service improvements, increasing satisfaction and return visits. Scheduled shifts and tracked staff performance metrics, ensuring balanced workloads and alignment with business targets. Collaborated with vendors and suppliers, managing procurement data and controlling costs through strategic ordering and budget forecasting. Produced weekly reports on revenue, inventory turnover, and labor utilization to support senior decision-making. Introduced a digital booking and feedback system that improved data tracking and customer engagement metrics.
Education
Bachelor of Engineering (Mechanical) at Sri Krishna College of Technology
January 1, 2018 - January 1, 2022Analytics for Business Decision Making at Mohawk College
January 1, 2025 - August 1, 2025Graduate Certificate in Project Management at Mohawk College
January 1, 2024 - November 1, 2024Qualifications
Google Cloud Certified – Associate Cloud Engineer
January 1, 2023 - November 5, 2025CAP (Certified Analytics Professional) – In Progress
January 11, 2030 - November 5, 2025Industry Experience
Software & Internet, Professional Services, Retail, Healthcare
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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