Hi, I’m Thomas Mutton, a data-driven CRM and analytics professional with a track record of turning customer behavior into growth. I’ve used SQL, R, and dashboards to deliver actionable insights, built predictive models, and sharpen targeting for campaigns and pricing tools. I enjoy explaining complex analytics in clear business terms and collaborating with cross-functional teams to tell compelling data stories that inform decisions. Based in Munich, I’m open to opportunities that combine data science with marketing and retail analytics, and I continuously learn new tools to improve performance and impact.

Thomas Joseph Mutton

Hi, I’m Thomas Mutton, a data-driven CRM and analytics professional with a track record of turning customer behavior into growth. I’ve used SQL, R, and dashboards to deliver actionable insights, built predictive models, and sharpen targeting for campaigns and pricing tools. I enjoy explaining complex analytics in clear business terms and collaborating with cross-functional teams to tell compelling data stories that inform decisions. Based in Munich, I’m open to opportunities that combine data science with marketing and retail analytics, and I continuously learn new tools to improve performance and impact.

Available to hire

Hi, I’m Thomas Mutton, a data-driven CRM and analytics professional with a track record of turning customer behavior into growth. I’ve used SQL, R, and dashboards to deliver actionable insights, built predictive models, and sharpen targeting for campaigns and pricing tools. I enjoy explaining complex analytics in clear business terms and collaborating with cross-functional teams to tell compelling data stories that inform decisions.

Based in Munich, I’m open to opportunities that combine data science with marketing and retail analytics, and I continuously learn new tools to improve performance and impact.

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Skills

Experience Level

Expert
Expert

Language

English
Fluent
German
Advanced
Spanish; Castilian
Beginner

Work Experience

CRM Data Analyst at Mytheresa
November 1, 2023 - November 1, 2023
Used SQL to provide data-driven insights for company growth based on customer behavior and purchases. Implemented customer-specific targeting for bespoke newsletter campaigns using A/B testing. Created a logistic regression model in R predicting purchasing behavior, contributing to a 20% increase in cohort growth. Built and maintained dashboards in R for internal stakeholders. Produced a predictive modeling pipeline to enhance Google Smart Bidding tools. Created automated quarterly KPI reports for external clients using R, SQL, and Pentaho.
Shop Theft Risk Analyst at Nottingham Trent University
July 1, 2017 - July 1, 2017
Researched shop theft in Nottingham city centre by combining quantitative analysis (SPSS, ArcGIS) with qualitative insights to develop new criminological concepts. Completed management training to support project delivery. Facilitated cross-stakeholder collaboration to enhance understanding of shop theft.
Routing Analyst at Esendex
July 1, 2016 - July 1, 2016
Oversaw SMS routing: SQL reporting, least-cost routing, number provisioning and troubleshooting 40+ SMPP binds to SLAs. Built forecasting models from SMS traffic data to support budgets and strategy. Led global network integrations enabling international expansion.
Data Analyst at Family Business
November 1, 2023 - November 5, 2025
Data Analyst assisting with the business operations of the family business; leading data-related initiatives and analytics since November 2023.

Education

Postgraduate Diploma in Mathematical Medicine and Biology at University of Nottingham
September 1, 2012 - September 1, 2013
Masters in Physics at University of Sheffield
September 1, 2007 - June 1, 2011

Qualifications

First Aid Certification
January 11, 2030 - November 5, 2025
KTP Management Training
January 11, 2030 - November 5, 2025

Industry Experience

Retail, Software & Internet, Media & Entertainment