I am an experienced data analyst and software developer with a strong background in startups, analytics, and compensation systems. I excel at data modeling, information analysis, backend development, analytics integration, and process automation. I thrive when working cross-functionally to deliver tools and reports that improve decision-making, and I’m seeking opportunities in data analysis, sales operations, compensation analytics, or software development.

Zafer Balbous

I am an experienced data analyst and software developer with a strong background in startups, analytics, and compensation systems. I excel at data modeling, information analysis, backend development, analytics integration, and process automation. I thrive when working cross-functionally to deliver tools and reports that improve decision-making, and I’m seeking opportunities in data analysis, sales operations, compensation analytics, or software development.

Available to hire

I am an experienced data analyst and software developer with a strong background in startups, analytics, and compensation systems. I excel at data modeling, information analysis, backend development, analytics integration, and process automation.
I thrive when working cross-functionally to deliver tools and reports that improve decision-making, and I’m seeking opportunities in data analysis, sales operations, compensation analytics, or software development.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent
Arabic
Fluent
Polish
Fluent
Russian
Advanced
French
Beginner
German
Beginner

Work Experience

Commissions Analyst at Sitecore
August 1, 2025 - August 1, 2025
Managed global sales commissions and variable compensation processes across Sales Ops, Finance, and HR. Processed, validated, and modeled monthly and ad hoc payouts; produced cost models and performance metrics. Supported migration from Xactly to Spiff, including configuration, testing, and troubleshooting. Contributed to the design, rollout, and testing of annual sales incentive plans. Maintained documentation; supported internal and external audits.
Data Analyst at ServiceSource
March 1, 2014 - March 1, 2014
Conducted data analysis, statistical modeling, and reporting to drive business optimization. Designed, developed, and automated reporting dashboards and KPIs for stakeholders across sales and operations. Built SQL queries and custom Excel tools to support ad hoc reporting and ongoing business monitoring. Maintained and optimized client databases to ensure accuracy, consistency, and data integrity. Designed and refined business processes to support strategic decision-making by executives.
Programmer, Software Developer at Cuts
January 1, 2023 - November 5, 2025
Developed a video-sharing platform ("TikTok for business") using a backend REST API with NestJS and Node.js. Used Docker for deployment and MongoDB for database management. Integrated ffmpeg for video editing and Mux for video playback. Built an in-house analytics solution to capture video engagement metrics and provide insights for platform growth.
Programmer, Software Developer at Parrot
December 31, 2023 - December 31, 2023
Developed tools to track NFT transactions on the Solana blockchain. Built REST APIs with NestJS and Node.js; wrote automation scripts and data processing logic in Python. Managed MongoDB and Docker deployments; used Solana-Web3.js for blockchain integration.
Programmer, Software Developer at Hava
December 31, 2022 - December 31, 2022
Developed an electronic smoking cessation device with firmware written in C++ and assembly. Created the backend (Ruby) and REST API; built a Kotlin-based mobile app via Android Studio. Integrated BLE communication between device and mobile app. Designed and integrated a custom analytics system to monitor device usage patterns and support product improvements.
Programmer, Software Developer at Papr
December 31, 2018 - December 31, 2018
Built digital signature and paperless solutions using C# and WinForms. Developed backend and REST API using Ruby and MongoDB. Developed a custom analytics framework to track user activity and ensure secure handling of client data.
Programmer, Game Developer at Brighthead Games / Social Arcade
December 31, 2017 - December 31, 2017
Created and launched indie game The Adventures of King Croc using Gamemaker Studio. Rebranded as Social Arcade, developing content and features for a web client built in PHP. Integrated Google Analytics to track user engagement and optimize game performance.

Education

M.Sc. in Computing Science – First Class Honours at Griffith College – Dublin, Ireland
January 1, 2010 - November 5, 2025
Economics Studies (equivalent to Associate Degree) at Polonian Academy – Czestochowa, Poland
January 1, 2007 - November 5, 2025
6 A-Levels (All A’s) and 11 O-Levels (9 A*’s) at St. Mary’s Catholic High School – Dubai, UAE
January 1, 2003 - November 5, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Other