Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Beginner
Work Experience
CS Ops at Foundever
September 1, 2025 - November 5, 2025Provide bilingual (English and Portuguese) customer support via chat and phone, resolving issues and ensuring high client satisfaction. Collaborate within a cross-functional team focused on continuous process improvement.
DevOps Engineer at Tropical Hub
July 1, 2025 - July 1, 2025Delivered data integration and automation solutions for Greenpeace Brazil and other clients; designed AWS-powered workflows to streamline cross-platform processes; improved information flow between external platforms and CRM systems to support analytics and data-driven decision-making.
Education
Bachelor's in Software Engineering at Centro Universitario Internacional
January 11, 2030 - January 1, 2026Qualifications
Oracle AI Vector Search Certified Professional
January 11, 2030 - November 5, 2025AWS Certified Cloud Practitioner
January 11, 2030 - November 5, 2025Oracle Cloud Infrastructure 2023 AI Certified Foundations Associate
January 11, 2030 - November 5, 2025Industry Experience
Software & Internet, Education, Non-Profit Organization, Professional Services
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