Justine Joy

Available to hire

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

Systems Analyst (CLT/Graduate Programme) at Tata Consultancy Services
May 1, 2024 - November 6, 2025
Currently a Systems Analyst in TCS CLT/Graduate Programme. Underwent 2 months of training in Front-End and Back-End Website Development using Java. Posted to DBS Account as UA Tester, performing functional and regression testing, creating and executing test cases from business requirements, and identifying, reporting, and tracking defects in Jira, ensuring bug fixes and quality releases. Also posted to Singapore Airlines Accounts as a Full Stack Developer, developing and maintaining scalable React applications with TypeScript, implementing reusable UI components and hooks, writing unit and integration tests with Jest, and collaborating with cross-functional teams to deliver high-quality software solutions.
Research Assistant at Singapore Management University
November 1, 2023 - November 1, 2023
Coordinated and managed interview administration, ensuring smooth scheduling and logistics. Transcribed interview recordings into detailed written formats to support research analysis. Conducted research by gathering and documenting insights from online forums (e.g., Reddit, Singapore Expats Forum) for study purposes.
Research & Development Intern at Digital Place Ventures Pte Ltd
August 1, 2023 - August 1, 2023
Designed and developed a data visualization platform to provide clients with analytics on business input and output, enhancing data-driven decision-making. Conducted research and implemented machine learning models (CatBoost) to optimize sales forecasting and inventory management, reducing stock-outs while maximizing sales efficiency. Led scrum meetings with a partner company in Indonesia, coordinating cross-functional teams and fostering seamless communication between stakeholders.
Product Manager Intern at Hotel Planner
August 1, 2022 - August 1, 2022
Collaborated with the IT team to enhance and manage the company’s website, ensuring optimal functionality and user experience. Organized and maintained internal company data using Excel, streamlining data management and reporting. Spearheaded the ideation and planning of the company's annual Mooncake Festival event.

Education

Bachelor of Science (Information System) at Singapore Management University (SMU)
August 1, 2020 - August 1, 2024
Singapore-Cambridge General Certificate of Education Advanced Level (GCE A-Level) at Yishun Innova Junior College
January 1, 2018 - December 31, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Professional Services, Financial Services, Travel & Hospitality

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
See more

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