Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
German
Intermediate
Work Experience
Assistant Manager at HSBC Bank
June 30, 2023 - June 30, 2023Managed customer relationships and delivered effective banking solutions. Provided high-quality customer service and cross-sold banking products such as personal loans and mortgages. Built and maintained client relationships, supported sales processes, and collaborated with cross-functional teams to drive customer satisfaction and revenue.
Assistant to Customer - Advisor at American Express
September 30, 2019 - September 30, 2019Provided customer support and product knowledge to clients. Assisted with inquiries, issue resolution and escalation handling, and supported sales initiatives and account servicing.
Assistant Manager - Brand Service at Franchise India Brand Limited
September 30, 2018 - September 30, 2018Supported brand service activities and brand development for clients. Coordinated with marketing, sales and operations teams to ensure timely delivery of brand-related services. Assisted in client onboarding, project planning and execution.
Education
Master of Business Administration at Amity University, Noida
July 1, 2015 - May 31, 2017Bachelor of Science at University of Lucknow
July 1, 2011 - May 31, 2015Qualifications
NASSCOM - Certified Data Analyst
January 11, 2030 - November 6, 2025Industry Experience
Financial Services, Professional Services, Education
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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