Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
German
Intermediate
Work Experience
Assistant Manager at HSBC Bank
June 30, 2023 - June 30, 2023Managed customer relationships and delivered effective banking solutions. Provided high-quality customer service and cross-sold banking products such as personal loans and mortgages. Built and maintained client relationships, supported sales processes, and collaborated with cross-functional teams to drive customer satisfaction and revenue.
Assistant Manager - Brand Service at Franchise India Brand Limited
September 30, 2018 - September 30, 2018Supported brand service activities and brand development for clients. Coordinated with marketing, sales and operations teams to ensure timely delivery of brand-related services. Assisted in client onboarding, project planning and execution.
Assistant to Customer - Advisor at American Express
September 30, 2019 - September 30, 2019Provided customer support and product knowledge to clients. Assisted with inquiries, issue resolution and escalation handling, and supported sales initiatives and account servicing.
Education
Master of Business Administration at Amity University, Noida
July 1, 2015 - May 31, 2017Bachelor of Science at University of Lucknow
July 1, 2011 - May 31, 2015Qualifications
NASSCOM - Certified Data Analyst
January 11, 2030 - November 6, 2025Industry Experience
Financial Services, Professional Services, Education
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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