Motivated and detail-oriented aspiring Project Assistant with hands-on experience supporting successful delivery of loan and grant programmes. I bring a strong foundation in administration, problem-solving, and cross-functional communication developed across customer operations, HR, and compliance roles.\n\nEager to build a career in project support, contribute to impactful initiatives, and continuously develop new skills in a fast-paced environment.

Sonia Vroom

Motivated and detail-oriented aspiring Project Assistant with hands-on experience supporting successful delivery of loan and grant programmes. I bring a strong foundation in administration, problem-solving, and cross-functional communication developed across customer operations, HR, and compliance roles.\n\nEager to build a career in project support, contribute to impactful initiatives, and continuously develop new skills in a fast-paced environment.

Available to hire

Motivated and detail-oriented aspiring Project Assistant with hands-on experience supporting successful delivery of loan and grant programmes. I bring a strong foundation in administration, problem-solving, and cross-functional communication developed across customer operations, HR, and compliance roles.\n\nEager to build a career in project support, contribute to impactful initiatives, and continuously develop new skills in a fast-paced environment.

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Language

English
Fluent

Work Experience

Project Delivery Assistant at Energy Saving Trust
April 1, 2023 - April 1, 2023
Supported delivery of national energy-saving loan and grant programmes; handled financial documentation including purchase orders and invoices; maintained project records and updated spreadsheets for programme tracking; shared team progress reports with stakeholders; developed strong multitasking and task prioritisation abilities.
Customer Operations Specialist at Mercedes Benz Financial Services
May 1, 2023 - November 7, 2025
Delivering client-first support and issue resolution; ensuring compliance with business KPIs, FCA, and anti-bribery standards; using ERP systems for case management and reporting.
HR Assistant at TSYS Managed Services EMEA
September 1, 2021 - September 1, 2021
Coordinated onboarding and HR administration for new starters; participated in internal projects and provided all-round HR support.

Education

BA Accounting & Finance at Coventry University
January 1, 2012 - January 1, 2018
Level 3 Diploma in Event Management at London Institute of Business & Management
January 11, 2030 - November 7, 2025
Level 2 Certificate in Understanding Nutrition & Health at CACHE
January 11, 2030 - November 7, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Energy & Utilities, Financial Services, Professional Services