I am a results-driven professional with experience in data research, purchasing coordination, and client relations. I pride myself on turning complex information into clear, actionable insights, delivering outstanding customer experiences, and helping teams cut costs and boost productivity. I enjoy creating engaging content for the web and supporting operations with meticulous administrative work. I'm comfortable with SEO basics, website maintenance, and coordinating cross-functional projects, and I value teamwork, learning, and reliable communication.

Theresa Markus

I am a results-driven professional with experience in data research, purchasing coordination, and client relations. I pride myself on turning complex information into clear, actionable insights, delivering outstanding customer experiences, and helping teams cut costs and boost productivity. I enjoy creating engaging content for the web and supporting operations with meticulous administrative work. I'm comfortable with SEO basics, website maintenance, and coordinating cross-functional projects, and I value teamwork, learning, and reliable communication.

Available to hire

I am a results-driven professional with experience in data research, purchasing coordination, and client relations. I pride myself on turning complex information into clear, actionable insights, delivering outstanding customer experiences, and helping teams cut costs and boost productivity.

I enjoy creating engaging content for the web and supporting operations with meticulous administrative work. I’m comfortable with SEO basics, website maintenance, and coordinating cross-functional projects, and I value teamwork, learning, and reliable communication.

See more

Language

Japanese
Intermediate
Spanish; Castilian
Intermediate
Italian
Intermediate
Korean
Intermediate

Work Experience

Freelance Content Writer – Remote at Self-Employed
January 1, 2023 - November 7, 2025
Responsible for researching, editing, and crafting website content. Performed in-depth keyword research and implemented SEO techniques to enhance online visibility and drive targeted traffic. Provided website maintenance and dedicated support services to ensure optimal performance.
Closed Captioner at Rev Captions and Transcriptions
January 1, 2022 - November 7, 2025
Wrote captions for a variety of projects, including TV shows, movies, and presentations. Synchronized captions with videos, typed captions based on audio, and reviewed captions for spelling and accuracy.
Accessioning Technician and Purchasing Coordinator at GeneID Laboratories
January 1, 2020 - January 1, 2020
Received and ensured correct identification of patient saliva specimens; prepared them for laboratory testing; entered data into LIS; labeled samples and generated travel documents. Managed purchasing of office and lab supplies; recommended LIS process improvements to expedite data entry and reduce errors. Trained new accessioning technicians and performed quality spot checks.
Brand Representative at Justice (Retail Clothing Store)
January 1, 2019 - January 1, 2019
Created a positive shopping experience, set up marketing materials, and consistently met sales quotas. Received awards for customer service, merchandising, and building client loyalty. Designed and maintained attractive displays and window presentations; translated customer insights into actionable sales strategies.
Analyst at Amawalk Consulting Group, LLC
January 1, 2013 - January 1, 2013
Conducted proprietary research on regional water consumption patterns, usage, and rates. Created innovative databases to expedite research and analyses, significantly reducing analysis time for key reports and presentations. Assisted executives with administrative and support duties.

Education

BS at Muhlenberg College
January 11, 2030 - November 7, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Healthcare, Life Sciences, Education, Retail, Manufacturing