Available to hire
I’m Kevin Harrison, a security operations and customer service professional with 12+ years of experience across corporate, entertainment, and residential settings. I am adaptable and tech-savvy, with a proven track record in system monitoring, incident reporting, and client relations. I have supported teams in fast-paced environments and pride myself on delivering calm, professional service under pressure.
I’m currently transitioning into desk-based, remote, and customer support roles, leveraging my strong communication, problem-solving, and digital-tool proficiency to provide reliable assistance, streamline operations, and ensure safe, efficient outcomes for clients and organizations.
Experience Level
Language
English
Fluent
Work Experience
Head Doorman at Lion Guard
September 1, 2019 - November 8, 2025Oversaw access control and customer interactions at high-traffic venues, ensuring safety and service excellence. Managed incident reporting and coordinated with law enforcement when necessary. Delivered consistent client support and maintained a professional presence during high-pressure situations.
Lead Operative at GardaWorld – Mirvish Productions
July 1, 2022 - July 1, 2022Monitored CCTV and access systems across multiple properties, ensuring 100% operational uptime. Provided desk-based support for staff and crew, resolving access and technical issues promptly. Documented incidents and maintained detailed logs for compliance and reporting.
Special Projects Team Operative at GardaWorld
June 1, 2019 - June 1, 2019Delivered tactical and concierge services for sensitive sites including economic forums and corporate events. Cross trained across multiple locations, adapting quickly to new protocols and client needs. Supported remote coordination and scheduling for team deployments.
Concierge / Desk Officer at Brookfield Place
June 1, 2016 - June 1, 2016Provided front desk support, customer service, and access control for corporate tenants. Monitored CCTV systems and responded to inquiries and service requests. Maintained a welcoming and secure environment for staff and visitors.
Lead Operative at GardaWorld – Mirvish Productions
June 1, 2019 - July 1, 2022Monitored CCTV and access systems across multiple properties, ensuring 100% operational uptime. Provided desk-based support for staff and crew, resolving access and technical issues promptly. Documented incidents and maintained detailed logs for compliance and reporting.
Special Projects Team Operative at GardaWorld
March 1, 2015 - June 1, 2019Delivered tactical and concierge services for sensitive sites including economic forums and corporate events. Cross trained across multiple locations, adapting quickly to new protocols and client needs. Supported remote coordination and scheduling for team deployments.
Education
Desktop Publishing/Graphic Design Certificate at George Brown College Continuing Education
January 1, 1993 - November 8, 2025High School Diploma – Technical Major (Automotive) at Victoria Park Secondary School
January 1, 1983 - November 8, 2025Desktop Publishing/Graphic Design Certificate at George Brown College Continuing Education
January 11, 2030 - January 1, 1993High School Diploma – Technical Major (Automotive) at Victoria Park Secondary School
January 11, 2030 - January 1, 1983Desktop Publishing/Graphic Design Certificate at George Brown College Continuing Education
January 11, 2030 - January 1, 1993High School Diploma – Technical Major (Automotive) at Victoria Park Secondary School
January 11, 2030 - January 1, 1983Qualifications
First Aid/CPR AED
January 11, 2030 - November 8, 2025WHMIS & Health and Safety
January 11, 2030 - November 8, 2025Smart Serve
January 11, 2030 - November 8, 2025Legal Procedures & Communications
January 11, 2030 - November 8, 2025Customer Service & Public Relations
January 11, 2030 - November 8, 2025Information Security
January 11, 2030 - November 8, 2025Use of Force, Handcuff and Baton Training
January 11, 2030 - November 8, 2025CCTV & Access Control Systems
January 11, 2030 - November 8, 2025MS Office Suite (Word, Excel)
January 11, 2030 - November 8, 2025CASAP (Canadian Airport Security Awareness Program)
January 11, 2030 - November 8, 2025First Aid/CPR AED
January 11, 2030 - January 21, 2026WHMIS & Health and Safety
January 11, 2030 - January 21, 2026Smart Serve
January 11, 2030 - January 21, 2026Legal Procedures & Communications
January 11, 2030 - January 21, 2026Information Security
January 11, 2030 - January 21, 2026CCTV & Access Control Systems
January 11, 2030 - January 21, 2026CASAP (Canadian Airport Security Awareness Program)
January 11, 2030 - January 21, 2026First Aid/CPR AED
January 11, 2030 - January 26, 2026WHMIS & Health and Safety
January 11, 2030 - January 26, 2026Smart Serve
January 11, 2030 - January 26, 2026Legal Procedures & Communications
January 11, 2030 - January 26, 2026Customer Service & Public Relations
January 11, 2030 - January 26, 2026Information Security
January 11, 2030 - January 26, 2026Use of Force, Handcuff and Baton Training
January 11, 2030 - January 26, 2026CCTV & Access Control Systems
January 11, 2030 - January 26, 2026MS Office Suite (Word, Excel)
January 11, 2030 - January 26, 2026CASAP (Canadian Airport Security Awareness Program)
January 11, 2030 - January 26, 2026Industry Experience
Media & Entertainment, Professional Services, Other, Real Estate & Construction, Travel & Hospitality, Retail
Experience Level
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