Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a dedicated and self-motivated customer-service professional with over seven years of experience across retail, logistics and administrative roles. I excel at attention to detail, time management, and delivering consistent, high-quality customer experiences in fast-paced environments. I am versatile and adaptable, known for strong organizational skills and meticulous attention to detail. I work well in teams and take pride in delivering reliable support across diverse work environments.…I am a dedicated and self-motivated customer-service professional with over seven years of experience across retail, logistics and administrative roles. I excel at attention to detail, time management, and delivering consistent, high-quality customer experiences in fast-paced environments. I am versatile and adaptable, known for strong organizational skills and meticulous attention to detail. I work well in teams and take pride in delivering reliable support across diverse work environments.

Sebastian Arce

Production Manager, Production Coordinator, Content Producer, +1





I am a dedicated and self-motivated customer-service professional with over seven years of experience across retail, logistics and administrative roles. I excel at attention to detail, time management, and delivering consistent, high-quality customer experiences in fast-paced environments. I am versatile and adaptable, known for strong organizational skills and meticulous attention to detail. I work well in teams and take pride in delivering reliable support across diverse work environments.…I am a dedicated and self-motivated customer-service professional with over seven years of experience across retail, logistics and administrative roles. I excel at attention to detail, time management, and delivering consistent, high-quality customer experiences in fast-paced environments. I am versatile and adaptable, known for strong organizational skills and meticulous attention to detail. I work well in teams and take pride in delivering reliable support across diverse work environments.

Available to hire

I am a dedicated and self-motivated customer-service professional with over seven years of experience across retail, logistics and administrative roles. I excel at attention to detail, time management, and delivering consistent, high-quality customer experiences in fast-paced environments.

I am versatile and adaptable, known for strong organizational skills and meticulous attention to detail. I work well in teams and take pride in delivering reliable support across diverse work environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Portuguese

Advanced

Work Experience

Call Centre Agent at MAPFRE Ibero

July 1, 2019 - July 1, 2019

Successfully handled high volumes of insurance customer interactions, improving response time and first-call resolution. Solved problems, provided information, and handled complaints while working well under pressure during busy shifts.

Night Store Associate at TK Maxx

December 2, 2021 - December 2, 2021

Organized and stocked shelves during night shifts. Demonstrated strong organizational skills by efficiently organizing and arranging stock within the store. Ensured accurate inventory management by labeling and scanning stock items.

Warehouse Operational Assistant at Extons Foods Ltd

January 1, 2023 - January 1, 2023

Handled visa-related processes and ensured quality checks and labeling for warehouse operations. Responsible for reviewing applications, liaising with applicants, and ensuring compliance with safety standards.

Operations Officer at VFS Global Services Ltd

July 1, 2023 - November 9, 2025

Streamlined visa application processing, ensured accuracy and compliance with consular requirements. Responded to applicant queries in person, by email and by phone. Promoted and delivered Value Added Services (VAS) and coordinated passport logistics for timely delivery.