Talal B. Khaled

Preparation and management of tax reclaims based on double taxation agreements, ensuring the recovery of withholding tax through the collection, preparation, and filing of relevant documentation on behalf of clients. Managed a portfolio of clients, ensuring timely and accurate processing of tax reclaims, and built strong relationships through regular communication. Coordinated with global teams, tax authorities, and clients to resolve inquiries and refunds, and prepared detailed reports for clients and internal stakeholders. Demonstrated expertise in regulatory compliance, including AML/KYC.

Led testing and implementation of a new core banking system (Oracle FCUBS), developed testing plans and scenarios, ensured quality and traceability to requirements, and coordinated with cross-functional teams to validate enhancements and track defects to resolution.

Oracle FCUBS UAT lead developing testing plans, business scenarios, processes, tools and reporting with full traceability to requirements. Led testing and implementation of a new core banking system, ensuring quality assurance and proper parameterization of requirements. Collaborated with cross-functional teams to enforce testing protocols and documented defects for timely resolution.