Available to hire
I am a curious and motivated individual with a passion for cultural exploration and outdoor activities.
Traveling to discover new cultures and cuisines inspires my open-mindedness and adaptability — qualities I bring to both personal and professional environments. I enjoy camping and cycling, which reflect my appreciation for nature, resilience, and active lifestyle. These experiences have shaped a well-rounded perspective and strong interpersonal skills that support collaborative and dynamic work settings.
Skills
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Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Intermediate
German
Beginner
Work Experience
Radio Access Network Engineer at ICONEC GMBH (ALTEN)
January 1, 2025 - January 1, 2025Experienced Consultant for Telefonica o2 Germany: run verification and acceptance tests in the network; on-site commissioning and integration support; troubleshooting on-site during integrations; execute software upgrades and re-configurations on 2G/3G/4G/5G; prepare test plans, acceptance test reports and technical procedures; support the introduction of the IP-based BSS architecture in the customer network; configuration of IPs, VLANs, MHAs, RETs, LAPDs; system integration and review; swap and integration project support; integration, configuration of nodes into the existing live network; procedures for system updates/swaps in the RAN area; perform network investigations, troubleshooting and KPI analysis.
Tier 2 Network Expert (2G, 3G, 4G, Core CS and PS) at NETWORK OPERATION CENTER, MEO S.A
January 1, 2015 - January 1, 2015Network monitoring (PT Wi-Fi); monitoring 2G/3G repeaters and circuit transmission; resolution/screening of breakdowns; remote fault clearing and field support; reporting and analytics; second-level support to NOC operators concerning RAN, CORE-CS/PS, and Transport fault analysis; GSM/UMTS/LTE troubleshooting, maintenance and support across multiple vendors (Siemens, NSN, Huawei, Ericsson); KPI and performance reporting; cross-disciplinary coordination with Optimization/Field Teams; special events ensuring premium network coverage.
Customer Support – Help Desk at VODAFONE S.A., Lisbon
January 1, 2009 - January 1, 2009Support customers in line; 'page my Vodafone'; service and help desk activities.
Commercial Line Inbound at NOS S.A., Lisbon
January 1, 2009 - January 1, 2009Inbound customer service support for commercial lines.
Call Center Operator – Inbound at MEO S.A., Lisbon
January 1, 2009 - January 1, 2009Customer support via inbound calls.
Education
Computer Engineering at Polytechnic Institute Lisbon
January 1, 2001 - January 1, 2005Qualifications
Industry Experience
Telecommunications, Professional Services, Software & Internet, Other
Skills
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Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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