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I’m a creative marketing professional with hands-on retail experience, team leadership, and a growing digital presence. I love building engaging customer experiences, organizing in-store and out-of-home events, and driving sales through creative customer engagement initiatives that foster loyalty. At LUSH Cosmetics I led daily store operations, trained and motivated teams, and upheld brand values while growing a solid online presence. I’ve built an engaged TikTok community (nearly 14,000 followers) for a vegan bakery, developed content that boosted views and engagement, and supported store visual merchandising and event planning across locations to improve performance.…I’m a creative marketing professional with hands-on retail experience, team leadership, and a growing digital presence. I love building engaging customer experiences, organizing in-store and out-of-home events, and driving sales through creative customer engagement initiatives that foster loyalty. At LUSH Cosmetics I led daily store operations, trained and motivated teams, and upheld brand values while growing a solid online presence. I’ve built an engaged TikTok community (nearly 14,000 followers) for a vegan bakery, developed content that boosted views and engagement, and supported store visual merchandising and event planning across locations to improve performance.

Jessica Sydenham

Social Media Manager, Brand Designer, Brand Strategist, +1

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I’m a creative marketing professional with hands-on retail experience, team leadership, and a growing digital presence. I love building engaging customer experiences, organizing in-store and out-of-home events, and driving sales through creative customer engagement initiatives that foster loyalty. At LUSH Cosmetics I led daily store operations, trained and motivated teams, and upheld brand values while growing a solid online presence. I’ve built an engaged TikTok community (nearly 14,000 followers) for a vegan bakery, developed content that boosted views and engagement, and supported store visual merchandising and event planning across locations to improve performance.…I’m a creative marketing professional with hands-on retail experience, team leadership, and a growing digital presence. I love building engaging customer experiences, organizing in-store and out-of-home events, and driving sales through creative customer engagement initiatives that foster loyalty. At LUSH Cosmetics I led daily store operations, trained and motivated teams, and upheld brand values while growing a solid online presence. I’ve built an engaged TikTok community (nearly 14,000 followers) for a vegan bakery, developed content that boosted views and engagement, and supported store visual merchandising and event planning across locations to improve performance.

Available to hire

I’m a creative marketing professional with hands-on retail experience, team leadership, and a growing digital presence. I love building engaging customer experiences, organizing in-store and out-of-home events, and driving sales through creative customer engagement initiatives that foster loyalty.

At LUSH Cosmetics I led daily store operations, trained and motivated teams, and upheld brand values while growing a solid online presence. I’ve built an engaged TikTok community (nearly 14,000 followers) for a vegan bakery, developed content that boosted views and engagement, and supported store visual merchandising and event planning across locations to improve performance.

Skills

Copywriting

Presentation Design

Experience Level

Copywriting

Expert

Presentation Design

Expert

Language

English

Fluent

Work Experience

Marketing, Social Media Executive, Retail Manager at LUSH Cosmetics

January 1, 2022 - November 10, 2025

Lead daily operations of a busy store with an annual turnover of £1.5 million, meeting sales goals by introducing creative customer engagement initiatives and nurturing a motivated, collaborative team. Planned and delivered in-store and out-of-home events, from birthday celebrations to product launches, boosting footfall and customer loyalty. Built and maintained relationships with local organisations and vendors, strengthening community ties. Managed a diverse team, delivering hands-on training and upholding brand standards across locations.