Available to hire
I am a results-driven Business Analyst with over 4 years of experience delivering IT and business transformation projects across automotive, telecom, logistics, and retail domains. I excel at bridging business and technology teams, capturing requirements, and delivering data-driven insights.
I specialize in creating dashboards with Power BI, automating processes with Power Platform, and ensuring compliance with GDPR and HIPAA. I thrive in Agile environments and enjoy improving cross-functional collaboration and reducing delivery delays.
Language
English
Fluent
Work Experience
Business Analyst at Honda Canada
January 1, 2025 - November 10, 2025Collaborate with cross-functional teams to gather and translate business needs into functional and non-functional requirements using JIRA and Confluence. Develop and maintain BRDs, FSDs, and User Stories, ensuring full traceability across the SDLC. Design and publish Power BI dashboards integrating data from SharePoint and SQL sources to visualize KPIs on production efficiency, financial metrics, and service performance. Implement Power Automate workflows to streamline approval processes and reduce manual intervention in reporting activities by 30%. Contribute to Power Apps prototypes for internal request tracking and change management systems. Support UAT execution by preparing test cases, logging defects in TestRail, and validating solutions against business expectations and compliance standards. Facilitate Agile ceremonies (sprint planning, retrospectives, stand-ups) and maintain risk, issue, and change logs to ensure timely and in-scope project delivery.
Business Analyst at Wezom Canada
August 1, 2024 - August 1, 2024Collaborated with stakeholders to document business requirements, use cases, and process flow diagrams for logistics and e-commerce platforms. Assisted in creating automated Power BI dashboards to monitor delivery times, order accuracy, and SLA compliance. Utilized Confluence, JIRA, and Lucidchart for maintaining project traceability and workflow documentation. Supported UAT execution, coordinated test case reviews, and ensured timely defect resolution with QA teams. Gained hands-on exposure to Power Automate for simplifying notification workflows and reducing repetitive manual updates.
Business Analyst (Telecom Domain) at Subex India
August 1, 2023 - August 1, 2023Partnered with telecom clients to gather business requirements for fraud detection and revenue assurance solutions, translating them into BRDs, FSDs, and Epics. Led stakeholder workshops and JAD sessions to define MVP features, improving release cycle efficiency by 20%. Designed data flow diagrams, wireframes, and workflow charts using Lucidchart and Balsamiq. Created Power BI dashboards and performed Python-based exploratory analysis (Beginner level) to detect anomalies in call data records and identify revenue leakage. Coordinated UAT cycles and collaborated with QA teams in JIRA, reducing testing turnaround time by 25%. Authored SOPs, Release Notes, and Client Training Materials to support user adoption across APAC and MEA regions.
Business Analyst at GyanSys India
December 1, 2020 - December 1, 2020Conducted business analysis for ERP and CRM implementation projects in manufacturing, logistics, and retail domains. Created AS-IS and TO-BE process maps and performed gap analysis using MS Visio and Lucidchart. Delivered BRDs, FRDs, and traceability matrices, ensuring alignment between business and technical teams. Built Tableau and Power BI dashboards to monitor inventory and supply chain KPIs, improving reporting efficiency by 35%. Authored SQL queries to validate data accuracy and support migration testing. Facilitated UAT sessions, documented SME feedback, and supported post-deployment stabilization activities.
Education
Master of Engineering Management at University of Ottawa
September 1, 2023 - May 1, 2025Bachelor of Technology in Electronics & Communication Engineering at Gogte Institute of Technology
August 1, 2016 - June 1, 2020Qualifications
Certified Scrum Master (CSM)
February 1, 2025 - November 10, 2025Microsoft Power BI Desktop for Business Intelligence (Udemy)
May 1, 2024 - November 10, 2025Industry Experience
Manufacturing, Telecommunications, Retail, Professional Services
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