Hi, I'm Amer Elalami, a multilingual operations and content moderation professional based in the UK. I have over 15 years of cross‑sector experience across operations management, content analysis, and digital technology, with fluency in Arabic, English and Russian. I excel at quality assurance, content review, and moderation across live environments and multimedia settings, and I bring data‑driven analysis and cross‑department collaboration to every project. I’m passionate about identifying trends within content ecosystems and ensuring alignment with regional cultural norms, particularly in Arabic‑speaking markets. I thrive on building scalable solutions to support platform integrity and user safety, and I enjoy leading diverse teams to deliver high‑impact results in fast‑paced environments.

Amer Elalami

Hi, I'm Amer Elalami, a multilingual operations and content moderation professional based in the UK. I have over 15 years of cross‑sector experience across operations management, content analysis, and digital technology, with fluency in Arabic, English and Russian. I excel at quality assurance, content review, and moderation across live environments and multimedia settings, and I bring data‑driven analysis and cross‑department collaboration to every project. I’m passionate about identifying trends within content ecosystems and ensuring alignment with regional cultural norms, particularly in Arabic‑speaking markets. I thrive on building scalable solutions to support platform integrity and user safety, and I enjoy leading diverse teams to deliver high‑impact results in fast‑paced environments.

Available to hire

Hi, I’m Amer Elalami, a multilingual operations and content moderation professional based in the UK. I have over 15 years of cross‑sector experience across operations management, content analysis, and digital technology, with fluency in Arabic, English and Russian. I excel at quality assurance, content review, and moderation across live environments and multimedia settings, and I bring data‑driven analysis and cross‑department collaboration to every project.

I’m passionate about identifying trends within content ecosystems and ensuring alignment with regional cultural norms, particularly in Arabic‑speaking markets. I thrive on building scalable solutions to support platform integrity and user safety, and I enjoy leading diverse teams to deliver high‑impact results in fast‑paced environments.

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Language

Arabic
Fluent
English
Fluent
Russian
Fluent

Work Experience

Operations Manager at Capita plc - Transport for London (TfL)
May 1, 2024 - May 1, 2024
Promoted from Field Agent to Operations Manager in under two months; led cross-functional teams of over 100 field staff, ensuring efficient delivery under pressure; developed real-time reporting protocols and ensured policy compliance across service delivery; provided direct feedback and insight to leadership to improve team communication and performance.
Software QA Tester at Pole To Win International Ltd
January 1, 2022 - November 10, 2025
Designed and executed detailed test cases for global software releases; logged defects and collaborated with developers to maintain content accuracy and system integrity; familiar with trust & safety frameworks and agile testing environments.
Multi Skill Studio Operator at Alaraby Television Network
September 1, 2022 - September 1, 2022
Supported live television content production by monitoring graphics and programming integrity; operated under strict broadcast regulations and adapted quickly to live content demands.
Social Media Graphic Designer (Freelance) at Freelance
January 1, 2009 - November 10, 2025
Created branded content across TikTok, Instagram, Reddit, and Facebook; ensured culturally relevant design for diverse audiences across Middle Eastern and Western markets.
Freelance Interpreter at Empire Group
January 1, 2022 - January 1, 2022
Provided interpretation services in freelance capacity; facilitated cross-cultural communication in diverse settings.
Project Manager & Technical IT Support at Altimimi Ltd.
May 1, 2021 - May 1, 2021
Led technical support across multimedia and software projects; managed policy adherence, escalation resolution, and stakeholder feedback cycles.
IT Director at Olympic Council of Asia
September 1, 2017 - September 1, 2017
Oversaw five technical departments, including digital archives, media, and IT support; developed organizational processes around data moderation, compliance, and training; mentored international teams and led projects bridging digital infrastructure and cultural programming.

Education

MSc Project Management (with distinction) at University of Hertfordshire
September 1, 2019 - September 1, 2021
MSc in Computer Systems and Networks at Sevastopol State Technical University
September 1, 2000 - September 1, 2002
BSc in Computer Engineering at Sevastopol State Technical University
September 1, 1996 - July 1, 2000

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Computers & Electronics, Transportation & Logistics