Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello, I’m Kendal Pierce—a hospitality professional with a proven track record of leading teams, optimizing operations, and delivering excellent guest experiences. I excel at training and motivating staff, resolving issues quickly, and implementing strategies that improve service quality and efficiency. I’m currently expanding my analytical toolkit by pursuing Google’s Data Analytics Professional Certificate and Meta’s Digital Marketing certification to blend data-driven insights with hands-on leadership. I’m excited to bring a friendly, collaborative approach to a dynamic organization that values growth, customer service, and results.…Hello, I’m Kendal Pierce—a hospitality professional with a proven track record of leading teams, optimizing operations, and delivering excellent guest experiences. I excel at training and motivating staff, resolving issues quickly, and implementing strategies that improve service quality and efficiency. I’m currently expanding my analytical toolkit by pursuing Google’s Data Analytics Professional Certificate and Meta’s Digital Marketing certification to blend data-driven insights with hands-on leadership. I’m excited to bring a friendly, collaborative approach to a dynamic organization that values growth, customer service, and results.

Kendal Pierce

Project Manager, Marketing Strategist, Data Analyst, +2





Hello, I’m Kendal Pierce—a hospitality professional with a proven track record of leading teams, optimizing operations, and delivering excellent guest experiences. I excel at training and motivating staff, resolving issues quickly, and implementing strategies that improve service quality and efficiency. I’m currently expanding my analytical toolkit by pursuing Google’s Data Analytics Professional Certificate and Meta’s Digital Marketing certification to blend data-driven insights with hands-on leadership. I’m excited to bring a friendly, collaborative approach to a dynamic organization that values growth, customer service, and results.…Hello, I’m Kendal Pierce—a hospitality professional with a proven track record of leading teams, optimizing operations, and delivering excellent guest experiences. I excel at training and motivating staff, resolving issues quickly, and implementing strategies that improve service quality and efficiency. I’m currently expanding my analytical toolkit by pursuing Google’s Data Analytics Professional Certificate and Meta’s Digital Marketing certification to blend data-driven insights with hands-on leadership. I’m excited to bring a friendly, collaborative approach to a dynamic organization that values growth, customer service, and results.

Available to hire

Hello, I’m Kendal Pierce—a hospitality professional with a proven track record of leading teams, optimizing operations, and delivering excellent guest experiences. I excel at training and motivating staff, resolving issues quickly, and implementing strategies that improve service quality and efficiency.
I’m currently expanding my analytical toolkit by pursuing Google’s Data Analytics Professional Certificate and Meta’s Digital Marketing certification to blend data-driven insights with hands-on leadership. I’m excited to bring a friendly, collaborative approach to a dynamic organization that values growth, customer service, and results.

Skills

Leadership

Data Visualization

Experience Level

Leadership

Expert

Data Visualization

Intermediate

Work Experience

Shift Supervisor at The Greenman

October 1, 2021 - October 1, 2021

Overseeing daily operations, ensuring efficient and effective service delivery. Managing and motivating a team of employees, providing guidance and support. Handling customer complaints and resolving issues in a timely manner. Ensuring compliance with company policies and procedures. Developing and maintaining positive relationships with customers. Implementing marketing strategies to attract new customers. Monitoring and maintaining stock levels. Ensuring compliance with health & safety regulations.

Team Member at The Red Lion

July 1, 2017 - July 1, 2017

Supported daily operations and service delivery, contributed to a positive guest experience, and assisted with general duties as part of a cohesive team.

Assistant Manager at Bayley Lane Kitchen

March 1, 2015 - March 1, 2015

Assisted in daily management tasks, supervised staff during shift periods, and contributed to efficient service and customer satisfaction.

Assistant Manager at The Holyhead

November 1, 2014 - November 1, 2014

Supported store operations, supervised team members, and helped uphold service standards and policies.