I'm Susmita Ghosh, a UI/UX designer with 13+ years of experience delivering user-centered, scalable, and accessible digital experiences across enterprise platforms, analytics dashboards, and workflow-heavy applications. I excel in end-to-end UX lifecycle—research, wireframing, prototyping, usability testing, interaction design, and high-fidelity UI delivery—and have a strong background in accessibility (WCAG 2.1/2.2) and design systems, as well as Agile product development and cross-functional collaboration. I've partnered with product managers and engineering teams to translate complex workflows into intuitive designs that boost usability and adoption. I'm actively seeking UI/UX Designer opportunities in the US market, with a focus on expanding accessibility and design-system maturity in enterprise applications.

Susmita Ghosh

I'm Susmita Ghosh, a UI/UX designer with 13+ years of experience delivering user-centered, scalable, and accessible digital experiences across enterprise platforms, analytics dashboards, and workflow-heavy applications. I excel in end-to-end UX lifecycle—research, wireframing, prototyping, usability testing, interaction design, and high-fidelity UI delivery—and have a strong background in accessibility (WCAG 2.1/2.2) and design systems, as well as Agile product development and cross-functional collaboration. I've partnered with product managers and engineering teams to translate complex workflows into intuitive designs that boost usability and adoption. I'm actively seeking UI/UX Designer opportunities in the US market, with a focus on expanding accessibility and design-system maturity in enterprise applications.

Available to hire

I’m Susmita Ghosh, a UI/UX designer with 13+ years of experience delivering user-centered, scalable, and accessible digital experiences across enterprise platforms, analytics dashboards, and workflow-heavy applications. I excel in end-to-end UX lifecycle—research, wireframing, prototyping, usability testing, interaction design, and high-fidelity UI delivery—and have a strong background in accessibility (WCAG 2.1/2.2) and design systems, as well as Agile product development and cross-functional collaboration.

I’ve partnered with product managers and engineering teams to translate complex workflows into intuitive designs that boost usability and adoption. I’m actively seeking UI/UX Designer opportunities in the US market, with a focus on expanding accessibility and design-system maturity in enterprise applications.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Hindi
Advanced
Bengali
Advanced

Work Experience

UX / UI Designer at PricewaterhouseCoopers
June 1, 2015 - November 10, 2025
Lead UX design for multiple enterprise web and mobile applications, facilitating design thinking workshops, creating prototypes, and conducting user research to improve engagement and accessibility.
Senior UI Designer at Matrix Media
June 1, 2015 - June 1, 2015
Created web layouts and UX wireframes while enhancing customer experience through UX design principles, resulting in a significant increase in customer satisfaction.
Senior UI Designer at Micronix System
March 1, 2013 - March 1, 2013
Designed web layouts from client specifications, converting designs into HTML and CSS, while maintaining SEO standards.
Web Designer at RAD365 Technology Pvt. Ltd.
October 1, 2012 - October 1, 2012
Created web layouts based on client PDFs and designed templates while focusing on SEO, streamlining the design process and improving overall efficiency.
Senior UI/UX Designer at PricewaterhouseCoopers (PwC)
June 1, 2015 - Present
Led the full product design lifecycle including discovery, user research, journey mapping, wireframing, prototyping, usability testing, and high-fidelity UI delivery. Partnered with Product Managers, Engineering teams, and business stakeholders to translate complex enterprise workflows into intuitive, user-centered design solutions. Conducted user interviews, heuristic evaluations, usability testing, and A/B testing to identify usability gaps and optimize user journeys. Designed scalable design systems and reusable component libraries in Figma, improving design consistency and reducing rework by approximately 25–30%. Implemented accessibility-first design aligned with WCAG 2.1 / 2.2 and ADA compliance standards across enterprise applications. Developed interactive prototypes to validate user flows and support data-driven product decisions. Collaborated in Agile / Scrum environments, participating in sprint planning, backlog grooming, and design reviews. Conducted design QA and worked
Senior UI Designer at Matrix Media
March 1, 2013 - June 1, 2015
Designed responsive web applications for US-based clients. Created wireframes, user flows, and interactive prototypes. Translated business requirements into intuitive UI solutions. Developed HTML/CSS-based front-end layouts ensuring cross-browser compatibility.
Senior UI Designer at Micronix System
November 1, 2012 - March 1, 2013
Designed SEO-friendly, responsive web layouts. Converted design specifications into standards-compliant HTML/CSS. Improved usability and accessibility across client platforms.

Education

Bachelor in Arts at Calcutta University
January 1, 2004 - January 1, 2007

Qualifications

Certification (Web designing)
January 1, 2007 - January 1, 2009

Industry Experience

Professional Services, Software & Internet, Media & Entertainment