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I am a bilingual immigration law professional based in Madrid, specializing in turning clients' stories into precise, legally sound declarations and developing engaging training material for legal teams. I have extensive experience coordinating cross-border workflows and delivering clear, impactful content for diverse audiences. I combine meticulous data collection with empathetic, client-centered communication and a proven ability to manage cross-cultural collaboration across time zones, ensuring high-quality outcomes in fast-paced environments.…I am a bilingual immigration law professional based in Madrid, specializing in turning clients' stories into precise, legally sound declarations and developing engaging training material for legal teams. I have extensive experience coordinating cross-border workflows and delivering clear, impactful content for diverse audiences. I combine meticulous data collection with empathetic, client-centered communication and a proven ability to manage cross-cultural collaboration across time zones, ensuring high-quality outcomes in fast-paced environments.

ATAMAY CARBALLO

Content Creator, Project Manager, Instructional Designer, +2

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I am a bilingual immigration law professional based in Madrid, specializing in turning clients' stories into precise, legally sound declarations and developing engaging training material for legal teams. I have extensive experience coordinating cross-border workflows and delivering clear, impactful content for diverse audiences. I combine meticulous data collection with empathetic, client-centered communication and a proven ability to manage cross-cultural collaboration across time zones, ensuring high-quality outcomes in fast-paced environments.…I am a bilingual immigration law professional based in Madrid, specializing in turning clients' stories into precise, legally sound declarations and developing engaging training material for legal teams. I have extensive experience coordinating cross-border workflows and delivering clear, impactful content for diverse audiences. I combine meticulous data collection with empathetic, client-centered communication and a proven ability to manage cross-cultural collaboration across time zones, ensuring high-quality outcomes in fast-paced environments.

Available to hire

I am a bilingual immigration law professional based in Madrid, specializing in turning clients’ stories into precise, legally sound declarations and developing engaging training material for legal teams. I have extensive experience coordinating cross-border workflows and delivering clear, impactful content for diverse audiences.

I combine meticulous data collection with empathetic, client-centered communication and a proven ability to manage cross-cultural collaboration across time zones, ensuring high-quality outcomes in fast-paced environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Declaration Specialist at Rivas and Associates, Immigration Law Firm

July 31, 2025 - July 31, 2025

Served as the link between clients and attorneys, guiding each client through interviews and converting their stories into clear, legally sound declarations. Created declarations for U-visa, VAWA, T-visa, asylum and U-cert certifications, tailoring the language to match each statutory requirement, all based on client’s stories. Managed and confirmed client appointments, ensuring clear and efficient communication. Collected and meticulously recorded client information with attention to detail.

Training Specialist at Rivas and Associates, Immigration Law Firm

June 30, 2024 - June 30, 2024

Transformed intricate immigration workflows into easy-to-understand interactive learning paths for the entire legal team. Handled TalentLMS administration while creating multimedia content and leading live sessions to maintain staff knowledge and case readiness. Converted policy manuals into SCORM modules, video tutorials and downloadable aids. Helped in the creation of the onboarding curriculum that provided new staff with step-by-step guidance from their first login until they achieved independent case handling capabilities. The LMS dashboards I built provided partners with real-time access to training completion reports and compliance status updates.

Forms Specialist at Rivas and Associates, Immigration Law Firm

May 31, 2023 - May 31, 2023

Interviewed clients to obtain essential case information, which I then used to create accurate immigration documents that met all compliance requirements. I maintained immigration forms that met current U.S. standards. Performed detailed client interviews to obtain exact information needed for each legal case. Finished all immigration forms by following the exact requirements of federal regulations. Used my current knowledge of U.S. immigration law to check data accuracy.

Owner / Project Manager at Cerise Agency (Freelance partnership with Griky/Remote)

January 31, 2024 - January 31, 2024

Established and operated an e-learning agency that collaborated with Griky EdTech startup to develop educational courses for universities and corporate clients throughout Latin America. Led complete course development while guiding teachers and subject-matter experts through the client’s standards. The recruitment process included onboarding and training instructors and experts to upload and maintain content within Griky’s Learning Management System (LMS). The content pipeline included storyboard development, assessment design, and interaction design planning to meet pedagogical standards, accessibility requirements, and branding guidelines. Translated requirements that Griky gathered from its university and corporate clients into clear, actionable briefs for my team, then coordinated timelines and deliverables to keep every course on track. Handled course deployment and quality assurance activities.

Content Curator & Video Editor at Dubsmash, Video-Sharing App

August 31, 2021 - August 31, 2021

Curated and edited short-form videos for Dubsmash users worldwide while maintaining brand voice across the official platform account. Identified emerging trends that led to content development that maintained user engagement. Selected and edited impactful video content to ensure all posts met platform quality. The social media strategies I implemented increased user engagement while expanding content visibility. The official in-app account required my management to preserve brand consistency. Research of U.S. cultural trends and user behavior.

Client Interviewer at GF Immigration Law (U.S./Remote)

November 30, 2020 - November 30, 2020

Bilingual intake interviews for humanitarian and family-based petitions to obtain detailed client narratives and documentation for accurate form preparation. Conducted structured interviews to obtain complete case information, which attorneys used for preparing USCIS filings. Built client trust and understanding through professional and compassionate communication during every case.

Project Manager at Disperse Tech Company (U.K./Remote)

November 30, 2020 - November 30, 2020

Led a team of more than 30 members to successfully implement an AI-driven data-feeding project. Recruited, hired, and supervised personnel to ensure that they performed efficiently in line with the project objectives. Maintained constant and effective communication with the client, developing and executing project management strategies that facilitated seamless collaboration. Established project workflows and milestones, facilitating seamless collaboration across time zones.

English Instructor and Content Creator at Smartway Institute (Panama City, Panama)

January 31, 2018 - January 31, 2018

Taught English to children and adults at all proficiency levels, adapting lessons to individual goals and learning styles. The educational program required me to produce every learning resource including lesson plans together with workshops and exams and digital content and interactive activities for student engagement.

Bilingual Receptionist at Hotel Riande Aeropuerto (Panama City, Panama)

January 31, 2017 - January 31, 2017

A busy airport hotel had me serve as their bilingual receptionist to meet worldwide guests with English being the main language. Delivered outstanding customer service through quick professional responses to all guest needs which produced a positive experience. Used Opera software to book rooms while maintaining room availability, and delivering seamless guest service management.

English/Spanish Interpreter at Global Brigades (Panama City, Panama)

January 31, 2017 - January 31, 2017

As a professional interpreter, I worked with US volunteers consisting of doctors and medical students, and underserved populations, including indigenous communities in Panama. I assisted in the organization of medical brigades through logistical support.

English Instructor at Loscher Ebbinghaus Institute (Caracas, Venezuela)

January 31, 2017 - January 31, 2017

Taught English to students who ranged from children to adults and had different levels of proficiency. Established a supportive and dynamic classroom environment.