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I have worked for the federal government for the past 30 years doing various administrative tasks. I work well alone or in a team and am excited about learning new skills in innovative, creative fields. In my work in government my main tasks were analysing documents and requests, reviewing/editing memorandums for high-level officials, maintaining data systems and training employees.…

Josee Lacroix

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I have worked for the federal government for the past 30 years doing various administrative tasks. I work well alone or in a team and am excited about learning new skills in innovative, creative fields. In my work in government my main tasks were analysing documents and requests, reviewing/editing memorandums for high-level officials, maintaining data systems and training employees.…

Available to hire

I have worked for the federal government for the past 30 years doing various administrative tasks. I work well alone or in a team and am excited about learning new skills in innovative, creative fields. In my work in government my main tasks were analysing documents and requests, reviewing/editing memorandums for high-level officials, maintaining data systems and training employees.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Fluent

French

Fluent

Work Experience

Briefing Officer at Environment Canada and Climate Change Canada

January 1, 2013 - November 11, 2025

Tests/uses data tracking tools and AI/Copilot testing; conducts quality control, review and editing for the Deputy Minister and Minister’s Office (memos, scenario notes, information requests); plans and manages multiple projects for the Deputy Minister/Minister’s requests; develops processes and procedures and provides training; maintains a departmental statistics database; provides recommendations on complex problems; coordinates printing and distribution of ministerial communications.

Analyst at Environment Canada and Climate Change Canada

December 31, 2013 - December 31, 2013

Supervised staff and led a team; provided Information Management services, guidance and CCM training; analyzed and processed ministerial/public inquiries; performed quality control of ministerial/public documentation; prepared and developed processes/procedures.

Ministerial Liaison Officer – Assistant Deputy Minister’s Office at Public Works and Government Services Canada

August 1, 2009 - August 1, 2009

Prepared and coordinated documentation for the Assistant Deputy Minister; planned, prioritized, organized and managed multiple requests; provided oral and written advice to senior managers; reviewed communication products for the ADM’s approval.

Deputy Minister - Correspondence Analyst at Public Works and Government Services Canada

May 1, 2009 - May 1, 2009

Classified, indexed, cross-referenced and routed departmental mail; compiled information to respond to inquiries for reports, correspondence and statistical analysis; provided Information Management services, guidance and support to clients/management.

Service Integration Team Member at Public Works and Government Services Canada

July 1, 2006 - July 1, 2006

Worked on matters related to billing and payment processes; created project numbers and paid service agreement accounts; managed employees’ time using PBMS; performed administrative duties (scheduling meetings, minutes, booking boardrooms, maintaining office supplies, equipment upkeep) and managed Service Desk requests.

Client Services Representative, Corporate Services at Transportation Safety Board of Canada

June 1, 2004 - June 1, 2004

Provided centralized administrative support to Head Office staff; maintained departmental employee telephone lists; verified security levels of new and existing employees.

T3 Assessor at Canada Revenue Agency

December 1, 2003 - December 1, 2003

Processed and inputted T3 general returns; assessed T3 returns and contacted clients; applied Income Tax Guide and Act; performed peer reviews and demonstrated team leadership.