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Product Designer UX/UI with experience designing complex digital products for B2B SaaS. I work end-to-end—from user research and problem definition to information architecture, user flows, interactive prototyping, high-fidelity UI, validation, and design QA—always translating user needs and complex workflows into clear, accessible, and scalable experiences. I collaborate closely with Product and Engineering, and I’m used to iterating fast by incorporating research and usability feedback into product improvements. I also bring UX writing and localization experience to strengthen clarity and consistency across multilingual journeys.…Product Designer UX/UI with experience designing complex digital products for B2B SaaS. I work end-to-end—from user research and problem definition to information architecture, user flows, interactive prototyping, high-fidelity UI, validation, and design QA—always translating user needs and complex workflows into clear, accessible, and scalable experiences. I collaborate closely with Product and Engineering, and I’m used to iterating fast by incorporating research and usability feedback into product improvements. I also bring UX writing and localization experience to strengthen clarity and consistency across multilingual journeys.

Ingrid Illner

UX Designer, UI Designer, Product Designer, +2

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Product Designer UX/UI with experience designing complex digital products for B2B SaaS. I work end-to-end—from user research and problem definition to information architecture, user flows, interactive prototyping, high-fidelity UI, validation, and design QA—always translating user needs and complex workflows into clear, accessible, and scalable experiences. I collaborate closely with Product and Engineering, and I’m used to iterating fast by incorporating research and usability feedback into product improvements. I also bring UX writing and localization experience to strengthen clarity and consistency across multilingual journeys.…Product Designer UX/UI with experience designing complex digital products for B2B SaaS. I work end-to-end—from user research and problem definition to information architecture, user flows, interactive prototyping, high-fidelity UI, validation, and design QA—always translating user needs and complex workflows into clear, accessible, and scalable experiences. I collaborate closely with Product and Engineering, and I’m used to iterating fast by incorporating research and usability feedback into product improvements. I also bring UX writing and localization experience to strengthen clarity and consistency across multilingual journeys.

Available to hire

Product Designer UX/UI with experience designing complex digital products for B2B SaaS. I work end-to-end—from user research and problem definition to information architecture, user flows, interactive prototyping, high-fidelity UI, validation, and design QA—always translating user needs and complex workflows into clear, accessible, and scalable experiences.

I collaborate closely with Product and Engineering, and I’m used to iterating fast by incorporating research and usability feedback into product improvements. I also bring UX writing and localization experience to strengthen clarity and consistency across multilingual journeys.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Fluent

German

Advanced

Chinese

Beginner

Polish

Beginner

Russian

Beginner

Work Experience

Product Designer (UX/UI) at S.AYS.NET

June 1, 2026 - Present

Designed end-to-end experiences for a complex B2B SaaS platform, covering discovery, research/problem definition, prototyping, validation, UI, and design QA. Conducted user research, qualitative analysis, and usability testing to understand needs, workflows, pain points, and user behavior. Translated research findings and feedback into improvements, flows, and interactive prototypes. Defined information architecture, navigation, user flows, screen states, and interaction patterns for complex workflows. Created wireframes and high-fidelity interactive prototypes in Figma to explore and validate solutions. Designed responsive and accessible interfaces considering usability, consistency, and technical constraints. Built and evolved reusable components and patterns within the product design system. Collaborated closely with Product and Engineering across discovery, refinement, handoff, and implementation. In a support experience redesign, analyzed ~30 sessions, prioritized 8 improvements,

Freelance Translator

July 1, 2025 - July 1, 2025

Translated and localized digital platforms, apps, and technical content with a focus on usability and accessibility. Improved onboarding flows and interface text for Portuguese-speaking audiences.

English Translator at Freelance

July 1, 2025 - July 1, 2025

Translated and localized digital platforms, apps, and technical content with focus on usability and accessibility. Improved user experience for Portuguese-speaking audiences by adapting product flows, onboarding, and interface text.

UX Writer

February 1, 2025 - June 1, 2026

Created and maintained UX copy for SaaS product experiences, improving clarity, consistency, and usability across user journeys. Collaborated with Product Managers and Designers to identify usability issues and improve user flows through content strategy. Conducted UX content reviews to identify friction points and propose improvements based on user needs. Worked with localization teams to ensure consistent multilingual product experiences.

English Translator & Localization Specialist

December 1, 2022 - February 1, 2025

Localized product interfaces, UX copy, and digital content across English, Portuguese, and Spanish. Adapted product experiences for users considering cultural context and usability. Supported content quality and consistency across multilingual digital products.

UX Writer and Translator

December 1, 2022 - November 11, 2025

Collaborated with product and design teams on UX research (usability tests, user behavior observation, feedback loops). Contributed to wireframes, interactive prototypes, and user flows in Figma. Created microcopy for web and mobile interfaces (buttons, onboarding, tooltips, error states). Supported internationalization and localization (EN, PT, ES), ensuring cultural relevance and brand consistency. Optimized content and UI iconography for multilingual platforms.

UX Writer and Translator at Independent / Freelance

December 1, 2022 - November 11, 2025

Collaborated with Product and Design teams on UX research (usability tests, user behavior observation, feedback loops). Contributed to wireframes, interactive prototypes, and user flows in Figma to improve navigation and task completion. Created microcopy for web and mobile interfaces (buttons, onboarding, tooltips, error states). Supported internationalization and localization (EN, PT, ES), ensuring cultural relevance and brand consistency. Optimized content and UI icons to enhance usability across multilingual platforms.

English Translator & Localization Specialist (Freelance)

August 1, 2022 - January 1, 2025

Localized digital products and software interfaces into Brazilian Portuguese. Adapted onboarding and navigation content for clarity and cultural context. Audited language and usability friction points for product and content teams.