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Hi, I’m Kenneth (Kenny) Hensley—a SaaS business consultant and training specialist with a strong foundation in financial technology, telecommunications, and client support. I excel at cross-functional collaboration, creating clear product documentation, and delivering training and consulting that drive customer success. I have experience in onsite client engagement and building lasting relationships, and I’m open to travel up to 60%.…Hi, I’m Kenneth (Kenny) Hensley—a SaaS business consultant and training specialist with a strong foundation in financial technology, telecommunications, and client support. I excel at cross-functional collaboration, creating clear product documentation, and delivering training and consulting that drive customer success. I have experience in onsite client engagement and building lasting relationships, and I’m open to travel up to 60%.

Kenneth V. (Kenny) Hensley

Product Designer, Designer, Brand Designer, +2

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Hi, I’m Kenneth (Kenny) Hensley—a SaaS business consultant and training specialist with a strong foundation in financial technology, telecommunications, and client support. I excel at cross-functional collaboration, creating clear product documentation, and delivering training and consulting that drive customer success. I have experience in onsite client engagement and building lasting relationships, and I’m open to travel up to 60%.…Hi, I’m Kenneth (Kenny) Hensley—a SaaS business consultant and training specialist with a strong foundation in financial technology, telecommunications, and client support. I excel at cross-functional collaboration, creating clear product documentation, and delivering training and consulting that drive customer success. I have experience in onsite client engagement and building lasting relationships, and I’m open to travel up to 60%.

Available to hire

Hi, I’m Kenneth (Kenny) Hensley—a SaaS business consultant and training specialist with a strong foundation in financial technology, telecommunications, and client support.

I excel at cross-functional collaboration, creating clear product documentation, and delivering training and consulting that drive customer success. I have experience in onsite client engagement and building lasting relationships, and I’m open to travel up to 60%.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Senior Client Server Consultant at Black Knight/ICE

June 1, 2025 - June 1, 2025

Delivered technical support to clients using MSP productivity tools (Passport, Director, Loan Boarding); Led West Client Server team, mentoring new consultants and facilitating knowledge sharing; Supported internal MSP teams and departments through cross-functional collaboration; Developed client-facing documentation for system updates and product releases; Facilitated client training sessions via email and phone support.

Product Consultant, Professional Services at Black Knight

August 1, 2018 - August 1, 2018

Conducted in-person and virtual training for clients and staff on MSP and related tools; Authored and edited training materials; Delivered client reports with charts, schedules, and analysis; Created business workflows, procedures, and process documents; Led data mapping and integration during client conversions; Provided post-conversion support and fostered long-term client relationships.

Owner/Entertainer at Enterprise Music

January 1, 2000 - November 12, 2025

Founded and managed a mobile entertainment business; Emcee, singer, and line-dance instructor; Engineered sound systems and DMX lighting for live events; Coordinated with venues, vendors, and event managers; Marketed events via social media.