Available to hire
I am an Azure Support Engineer with 3 years 8 months of total experience in cloud operations, Azure administration, troubleshooting, and ServiceNow-based incident management, skilled in troubleshooting Azure resources, Office 365, monitoring, and providing L2/L3 support for enterprise clients. I have worked with global clients including BMI, Peabody, and CIBC.
I am proficient in English, Tamil, and Malayalam. I am currently in Dubai on a visit visa and available for employment immediately.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Tamil
Advanced
Malayalam
Advanced
Work Experience
Azure Support Engineer at Tata Consultancy Services (TCS)
October 1, 2025 - October 1, 2025Initially in internal training and shadow support from Feb 2022 to Dec 2022. Assigned to live projects from Jan 2023 onwards for BMI, Peabody, and CIBC. Managed Azure infrastructure (VMs, storage accounts, resource groups, Azure AD users & roles). Resolved ServiceNow incidents, service requests, and change tickets while maintaining SLA compliance. Performed system monitoring using Azure Monitor and Log Analytics. Provided L2/L3 Azure and Office 365 support including VMs, networking, storage, and access management. Configured and maintained backup solutions using Recovery Services Vault. Delivered 24/7 support for business-critical applications hosted on Azure. Documented knowledge base articles to improve incident resolution efficiency. Recognized with On-Spot Award for resolving a critical CrowdStrike issue affecting cloud operation. Projects: BMI (Insurance Domain) – Azure and Office 365 infrastructure hosting; Peabody (Mining Domain) – 24/7 Azure support and cloud migration; CIB
Education
B.E. at DMI Engineering College, Anna University
January 11, 2030 - January 1, 2020B.E. Computer Science Engineering at DMI Engineering College, Anna University
January 11, 2030 - January 1, 2020Qualifications
AZ-900: Microsoft Azure Fundamentals
January 11, 2030 - November 13, 2025AZ-104: Microsoft Azure Administrator
January 11, 2030 - November 13, 2025AZ-400: Microsoft Azure DevOps Engineer Expert
January 11, 2030 - November 13, 2025AZ-900: Microsoft Azure Fundamentals
January 11, 2030 - November 13, 2025AZ-104: Microsoft Azure Administrator
January 11, 2030 - November 13, 2025AZ-400: Microsoft Azure DevOps Engineer Expert
January 11, 2030 - November 13, 2025Industry Experience
Software & Internet, Professional Services, Financial Services, Agriculture & Mining, Other
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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