I am a strategic UX product designer and award-winning creative director delivering exceptional user experiences that drive measurable business impact. Working seamlessly with developers, engineers and project managers as part of cross-functional product teams, my approach focuses on identifying the optimal balance between user needs and strategic business objectives. I am skilled in user-centred design, research and facilitating workshops, and I design products that are intuitive, scalable and anchored in evidence, empathy and innovation. I have led design systems, conducted user research, and integrated AI tools into workflows to improve efficiency and outcomes.

Rob Harris

I am a strategic UX product designer and award-winning creative director delivering exceptional user experiences that drive measurable business impact. Working seamlessly with developers, engineers and project managers as part of cross-functional product teams, my approach focuses on identifying the optimal balance between user needs and strategic business objectives. I am skilled in user-centred design, research and facilitating workshops, and I design products that are intuitive, scalable and anchored in evidence, empathy and innovation. I have led design systems, conducted user research, and integrated AI tools into workflows to improve efficiency and outcomes.

Available to hire

I am a strategic UX product designer and award-winning creative director delivering exceptional user experiences that drive measurable business impact. Working seamlessly with developers, engineers and project managers as part of cross-functional product teams, my approach focuses on identifying the optimal balance between user needs and strategic business objectives.

I am skilled in user-centred design, research and facilitating workshops, and I design products that are intuitive, scalable and anchored in evidence, empathy and innovation. I have led design systems, conducted user research, and integrated AI tools into workflows to improve efficiency and outcomes.

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Language

English
Fluent

Work Experience

Lead UX Designer at Edge
January 1, 2022 - Present
End-to-end UX design for social influencer platform, built a scalable design system that reduced development cycles and improved handoff efficiency. Spearheaded user research and iterative testing that identified critical workflow pain points, increasing user engagement and retention rates. Established and standardised component libraries and improved design consistency. Built interactive Figma prototypes that accelerated stakeholder validation and streamlined design-to-development workflows, reducing production time and ensuring scalable design solutions.
Head of Design & UX at Fincons Group
November 1, 2020 - Present
Led design strategy across 6 territories and business units, collaborating with department heads to deliver creative solutions aligned with commercial objectives. Directed UX/UI design for internal SaaS projects, establishing a component library that improved product consistency and reduced development costs. End-to-end interface design for SaaS software solutions, conducting user research and usability testing that enhanced user satisfaction and streamlined workflows.
Art Director at Carswell Gould
November 1, 2020 - Present
Managed studio operations and led multidisciplinary team of designers and developers to deliver high-quality web and app solutions for clients. Established UI design standards and best practices that enhanced user engagement and improved project delivery efficiency. Developing wireframes and information architecture for web and app projects helping to streamline user journeys and define interface architecture. Leading stakeholder engagement and managing ongoing client relationships via presentations and design rationales to build trust and ensure project alignment with evolving business requirements.
Creative Director at Ice Creative
January 1, 2017 - Present
Design direction and led studio team to deliver integrated creative solutions across online and offline channels. Creative design leadership for flagship Merlin Annual Pass account across UK, Germany, USA and Australia, delivering UX/UI enhancements - improving yearly winter sale figures. Strategic creative leadership and new business pitches for new opportunities and expanding existing accounts.
UX Product Designer at The49
January 1, 2009 - Present
Lead designer for Allstate Healthcare ENG platform, collaborating with cross-functional teams to deliver data-driven solutions that improved agent and customer engagement and streamlined workflows. Conducted strategic workshops and user research that informed product roadmaps, identified points of user friction and accelerated stakeholder buy-in across B2B/B2C platforms. Architected a scalable atomic design system that reduced design inconsistencies and cut development time. Created high-fidelity interactive Figma prototypes that helped reduce development risks and accelerated feature validation.

Education

Design Communications at Southampton Solent University
January 11, 2030 - January 6, 2026
Graphic Design (European Social Fund) at Totton College
January 11, 2030 - January 6, 2026
OCN Photography at Totton College
January 11, 2030 - January 6, 2026
4 A-Levels at Totton College
January 11, 2030 - January 6, 2026

Qualifications

Hermes Creative Platinum Award
January 1, 2020 - January 6, 2026
Hermes Creative Gold Award
January 1, 2019 - January 6, 2026
UI/Website redesign for Women’s Prize for Fiction
January 1, 2019 - January 6, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment