Language
English
Fluent
Work Experience
Live streaming sales at Miss Lulu
May 1, 2023 - November 13, 2025Live streaming all day showcasing products (bags, suitcases), explaining materials and durability, and driving sales on TikTok; responsible for content creation for both personal and Miss Lulu pages.
Customer Service Advisor at Admiral Insurance
May 1, 2023 - May 1, 2023Delt with van claims; prioritized customers and garages; negotiated estimates; managed hire vehicles; trained new staff and took ownership of customer cases.
Tele Sales at The Consumer Helpline
January 1, 2022 - January 1, 2022Sold gas and electricity for Octopus Energy; made 400-500 calls per day; built relationships with customers to identify the best savings options; handled objections to secure sales.
Waitress at Las Iguanas
June 1, 2021 - June 1, 2021Waitress responsible for taking orders, serving tables, upselling, and maintaining high standards of cleanliness and safety to ensure a positive dining experience.
Server/Waitress at Elior
June 1, 2020 - June 1, 2020Served in Swansea Waterfront Museum Café; handled till, sales, safety and stock checks; supported event planning and cafe operations including opening/closing.
MAID at Hurst Dene Hotel
May 1, 2020 - May 1, 2020Cleaned four buildings; Hoovered stairs and carpets; polished windows, banisters and surfaces; weekly guest house cleaning.
Waitress at The Verve Bar/Restaurant
March 1, 2020 - March 1, 2020Waitress and bar service; served food and drinks; assisted with kitchen closing on weekends; maintained cleanliness and safety; contributed to events.
Waitress at Pearls Coffee Shop
December 1, 2018 - December 1, 2018Waitress, took orders, cleaned, served drinks, and worked on the till; gained health and safety knowledge and customer relationship skills.
Live Streaming Presenter at Miss Lulu
May 1, 2023 - November 13, 2025Live streaming on TikTok to showcase products (bags, suitcases), explain materials and durability, and drive sales. Responsible for content creation for both personal and company pages; experienced in editing and producing engaging footage; typically achieves daily sales over £2k when successful; maintains high energy and positivity to maximise conversions.
Telephone Sales Advisor at The Consumer Helpline
January 1, 2022 - January 1, 2022Tele-sales for Octopus Energy; made 400-500 calls per day to switch energy providers; built trust with customers, handled objections, and guided customers to the best option while ensuring clear understanding and satisfaction.
Housekeeping/Maid at Hurst Dene Hotel
May 1, 2020 - May 1, 2020Cleaned four buildings including hoovering, carpet care, polishing windows and surfaces; weekly cleaning of guest houses; ensured high standards of cleanliness.
Education
GCSE or equivalent at Bishop Gore Comprehensive School
September 1, 2014 - May 1, 2019GCSE or equivalent at Bishop Gore Comprehensive School
September 1, 2014 - May 1, 2019Qualifications
Industry Experience
Media & Entertainment, Retail, Travel & Hospitality, Professional Services, Other, Energy & Utilities
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