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Hi, I’m Neha Soam, a Learning Designer with nearly a decade of experience helping corporate, government, and tech teams perform better through engaging training. I specialize in creating scalable eLearning, virtual, and instructor-led programs that align with business goals and drive measurable results. I collaborate with leaders, SMEs, and vendors to keep learning simple, modern, and accessible. I’m proficient with Articulate Rise and Storyline, Adobe Captivate, and LMS platforms, and I thrive in agile environments where feedback informs quick improvements.…Hi, I’m Neha Soam, a Learning Designer with nearly a decade of experience helping corporate, government, and tech teams perform better through engaging training. I specialize in creating scalable eLearning, virtual, and instructor-led programs that align with business goals and drive measurable results. I collaborate with leaders, SMEs, and vendors to keep learning simple, modern, and accessible. I’m proficient with Articulate Rise and Storyline, Adobe Captivate, and LMS platforms, and I thrive in agile environments where feedback informs quick improvements.

Neha Soam

Instructional Designer, Designer, Content Creator, +2

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Hi, I’m Neha Soam, a Learning Designer with nearly a decade of experience helping corporate, government, and tech teams perform better through engaging training. I specialize in creating scalable eLearning, virtual, and instructor-led programs that align with business goals and drive measurable results. I collaborate with leaders, SMEs, and vendors to keep learning simple, modern, and accessible. I’m proficient with Articulate Rise and Storyline, Adobe Captivate, and LMS platforms, and I thrive in agile environments where feedback informs quick improvements.…Hi, I’m Neha Soam, a Learning Designer with nearly a decade of experience helping corporate, government, and tech teams perform better through engaging training. I specialize in creating scalable eLearning, virtual, and instructor-led programs that align with business goals and drive measurable results. I collaborate with leaders, SMEs, and vendors to keep learning simple, modern, and accessible. I’m proficient with Articulate Rise and Storyline, Adobe Captivate, and LMS platforms, and I thrive in agile environments where feedback informs quick improvements.

Available to hire

Hi, I’m Neha Soam, a Learning Designer with nearly a decade of experience helping corporate, government, and tech teams perform better through engaging training. I specialize in creating scalable eLearning, virtual, and instructor-led programs that align with business goals and drive measurable results.

I collaborate with leaders, SMEs, and vendors to keep learning simple, modern, and accessible. I’m proficient with Articulate Rise and Storyline, Adobe Captivate, and LMS platforms, and I thrive in agile environments where feedback informs quick improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Instructional Designer at Systra (Metrolinx Go Expansion Project)

October 1, 2024 - November 14, 2025

Lead end-to-end design and development of training programs for project managers across Metrolinx. Partner with senior leaders and SMEs to identify learning needs and design solutions that support business goals. Create blended learning experiences using eLearning, ILT, and performance support tools. Develop content with Articulate 360 (Rise, Storyline), Adobe Captivate, and enterprise LMS platforms. Apply adult learning and ADDIE principles to design practical, performance-focused learning. Use an agile-lite approach to iterate, test, and improve learning assets based on user feedback. Curate existing resources to speed delivery and promote content reuse. Review and test all content for accessibility, accuracy, and quality before release.

Learning Designer at Technical Standards and Safety Authority (TSSA)

August 1, 2024 - August 1, 2024

Designed and delivered TSSA’s leadership development framework aligned with strategic priorities. Created coaching and mentoring tools that increased leadership effectiveness by 20%. Worked closely with HR and senior leaders to link learning programs to talent and performance goals. Evaluated program impact using data and learner feedback to guide continuous improvement. OASIS Portal Project: partnered with business analysts and SMEs to identify learner needs and design effective digital training. Developed clear, easy-to-use materials- presentations, videos, guides, and assessments. Managed training timelines, LMS uploads, and delivery schedules, achieving 95% on-time completion. Collected post-training feedback with a 90% satisfaction rate.

Senior Learning & Development Specialist at CVENT Pvt. Ltd.

July 1, 2023 - July 1, 2023

Designed and delivered global product and process training for employees and clients. Created eLearning and webinar content using Articulate Rise and Storyline. Managed LMS (Docebo, Halogen, Coursera) content, including sessions and assessments. Collected data from post-training surveys and analytics to enhance future learning. Delivered refresher and cross-training programs that improved inter-team collaboration.

Manager: Learning and Development at CAMPK12

July 1, 2021 - July 1, 2021

Coached employees one-on-one to support skill development and career growth. Created and implemented processes to improve customer experience and retention. Led the customer experience team, ensuring consistent, positive client interactions. Managed a team of eight, tracking progress and aligning daily work with business goals. Analyzed performance data to identify gaps and designed targeted training interventions. Partnered with cross-functional teams to align learning initiatives with business priorities.

Learning & Development Manager at BLINK IT (Formerly Grofers)

March 1, 2021 - March 1, 2021

Led a team of 10 trainers, designing and delivering process and soft skills training for 500+ employees. Created annual training calendars and dashboards for leadership review. Designed job aids, course materials, and assessments that improved performance accuracy by 25%. Implemented NPS and CSAT tracking, increasing satisfaction scores from 55% to 75% in three months. Built a central knowledge base and LMS to improve consistency and onboarding efficiency.