2-paragraph first-person bio, friendly tone

Helena Gordon

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Skills

Experience Level

Expert

Language

Sinhala, Sinhalese
Fluent
Tamil
Fluent
Korean
Intermediate
English
Fluent

Work Experience

Marketing Officer & Chair Person at Venture Innovation Hub, University of Western Australia
December 31, 2024 - December 31, 2024
Managed branding campaigns across print, video, web, and social media. Designed innovative branding and product strategies. Created and managed social media accounts to drive engagement. Organized the UW local committee. Prepared and submitted grant applications. Planned and attended events in the innovation ecosystem. Collaborated with student startups and industry partners. Created hackathons and events for university students with innovative educational themes. Participated in meetings with stakeholders and investors to promote the brand.
Customer Service Assistant Manager at Woolworths Supermarkets
April 1, 2017 - November 14, 2025
Supervised a large team, delegating tasks and responsibilities effectively. Identified areas for improvement and monitored team performance. Escalated customer issues to supervisors for prompt resolution. Mentored new employees on procedures and policies to enhance performance. Handled customer complaints and queries, ensuring quick and efficient resolutions.

Education

Bachelor of Arts in Communication & Media Studies and Marketing at University of Western Australia
January 1, 2020 - January 1, 2023
Master of Media at RM IT University
January 1, 2023 - January 1, 2025
Certificate 3 in Art at Western Australia TAFE
January 1, 2019 - November 14, 2025

Qualifications

Certificate 3 in Art
January 1, 2019 - November 14, 2025
Additional Certifications (as listed in resume)
January 11, 2030 - November 14, 2025

Industry Experience

Media & Entertainment, Professional Services, Education, Software & Internet, Retail