Ghania Al Banna

Led curriculum design projects from concept to content architecture to launch, conducting project analysis and translating learning objectives into structured, engaging content aligned with business goals. Developed detailed storyboards and course assets, collaborating with stakeholders to ensure instructional alignment and clarity across diverse learner audiences. Created interactive eLearning courses using Articulate Storyline and Rise 360, incorporating hands-on activities to improve learner engagement and knowledge retention. Published courses to the LMS and web, and conducted LMS testing and quality assurance to ensure seamless deployment and accurate tracking. Gathered learner feedback via surveys (Qualtrics) and refined instructional strategies to enhance user satisfaction.

Redesigned individual development plans and program content, creating structured training sessions with pre-work, in-session activities, and post-training reinforcement. Developed certification assessments, quizzes, job aids, and interactive eLearning simulations (mini-games) using Articulate Storyline and Rise 360, complemented by instructional videos and animations. Created interactive simulations with gamification techniques and published them on Rise pages for just-in-time learning and performance support. Integrated instructional videos and animations to simplify complex concepts, improving learner satisfaction and reducing support inquiries. Analyzed associate satisfaction and customer sentiment data to drive actionable improvements in instructional effectiveness.

Led instructional design efforts during pre-discovery, refined user stories, and aligned training strategies with learner personas. Developed agile-aligned training plans and milestone trackers. Coordinated deliverables with SMEs, stakeholders, and vendors to meet regulatory standards and project timelines. Documented and managed tasks in Jira within Scrum/Kanban environments. Created technical and non-technical training guides with accessibility considerations to support diverse audiences across platforms.