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Hi, I’m Shayana Ahmed, a dynamic Virtual Assistant with over five years of experience in administrative support, front desk operations, scheduling, and online presence management. I’ve helped teams streamline workflows, improve customer service, and boost engagement through thoughtful branding and social media management. I’m excited to bring my cross-functional experience in design, development, and frontline operations to a collaborative team. I’m passionate about delivering reliable support, clear communication, and eye-catching visuals that align with brand goals.…Hi, I’m Shayana Ahmed, a dynamic Virtual Assistant with over five years of experience in administrative support, front desk operations, scheduling, and online presence management. I’ve helped teams streamline workflows, improve customer service, and boost engagement through thoughtful branding and social media management. I’m excited to bring my cross-functional experience in design, development, and frontline operations to a collaborative team. I’m passionate about delivering reliable support, clear communication, and eye-catching visuals that align with brand goals.

Shayana Ahmed

Graphic Designer, Front-End Developer, Web Designer

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Hi, I’m Shayana Ahmed, a dynamic Virtual Assistant with over five years of experience in administrative support, front desk operations, scheduling, and online presence management. I’ve helped teams streamline workflows, improve customer service, and boost engagement through thoughtful branding and social media management. I’m excited to bring my cross-functional experience in design, development, and frontline operations to a collaborative team. I’m passionate about delivering reliable support, clear communication, and eye-catching visuals that align with brand goals.…Hi, I’m Shayana Ahmed, a dynamic Virtual Assistant with over five years of experience in administrative support, front desk operations, scheduling, and online presence management. I’ve helped teams streamline workflows, improve customer service, and boost engagement through thoughtful branding and social media management. I’m excited to bring my cross-functional experience in design, development, and frontline operations to a collaborative team. I’m passionate about delivering reliable support, clear communication, and eye-catching visuals that align with brand goals.

Available to hire

Hi, I’m Shayana Ahmed, a dynamic Virtual Assistant with over five years of experience in administrative support, front desk operations, scheduling, and online presence management. I’ve helped teams streamline workflows, improve customer service, and boost engagement through thoughtful branding and social media management.

I’m excited to bring my cross-functional experience in design, development, and frontline operations to a collaborative team. I’m passionate about delivering reliable support, clear communication, and eye-catching visuals that align with brand goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Urdu

Fluent

Arabic

Intermediate

Work Experience

Graphic Designer at Centrum Group of Companies

November 1, 2025 - January 1, 2026

Contributed to multiple branding and design initiatives for major events in Islamabad, enhancing visual appeal and audience engagement. Developed branding materials for the revived FEM Festival, creating impactful digital designs such as promotional visuals and social media content, ensuring consistent brand representation across all platforms and events.

Virtual Assistant at StaySure Home Care

July 1, 2020 - August 1, 2024

Managed front desk operations at a home care agency, providing exceptional customer service and support. Scheduled appointments, handled phone and email inquiries, and coordinated nursing staff shifts efficiently. Oversaw the agency's online presence, including website maintenance, social media engagement, and email marketing campaigns.

Front-End Developer at Ambit Solution

August 1, 2021 - October 1, 2021

Focused on front-end development, crafting responsive websites using HTML, CSS, JavaScript, and PHP. Developed proficiency in WordPress, particularly with Elementor and WPBakery, while acquiring foundational knowledge of SEO practices. Utilised the Squarespace website builder to create visually appealing web content.

Graphic Designer at Operations Pro

April 1, 2021 - August 1, 2021

Specialised in designing social media content, enhancing client engagement through visuals storytelling. Exhibited strong skills in Adobe Photoshop, Illustrator, and XD, while also possessing basic knowledge of Adobe Premiere Pro and Canva.

Web Developer at Konnect BPO

July 1, 2017 - November 1, 2019

Functioned as a web developer focusing on front-end features and site maintenance, delivering responsive interfaces and collaborative project support.

Call Center Agent at Axis

January 1, 2024 - August 1, 2024

Facilitated efficient taxi bookings by collecting customers' pick-up and drop-off addresses and managing cab requests, including airport runs, using the CordIC taxi management system.