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I'm Michelle Bottoni, a seasoned Technical Writer and Training Specialist with over two decades of experience designing, developing, and delivering training programs for diverse audiences across multiple industries. I specialize in instructor-led and virtual instruction (ILT and VILT) and have created curricula and materials for topics including Project Management, SAP/Ariba, Operations & Maintenance, Customer Service, Contract Management, LIMS, and BIOVIA/OneLab (Dassault). I've trained more than 1,500 associates across 17 countries, helping teams implement new systems and processes with confidence. I'm known for my collaborative approach, working with SMEs and organizational change management to align training with agile development. I design practical, measurement-driven training solutions, including curricula, matrices, user guides, and e-learning modules, and I thrive on turning complex technical concepts into clear, engaging content that drives performance and continuous improvement.…I'm Michelle Bottoni, a seasoned Technical Writer and Training Specialist with over two decades of experience designing, developing, and delivering training programs for diverse audiences across multiple industries. I specialize in instructor-led and virtual instruction (ILT and VILT) and have created curricula and materials for topics including Project Management, SAP/Ariba, Operations & Maintenance, Customer Service, Contract Management, LIMS, and BIOVIA/OneLab (Dassault). I've trained more than 1,500 associates across 17 countries, helping teams implement new systems and processes with confidence. I'm known for my collaborative approach, working with SMEs and organizational change management to align training with agile development. I design practical, measurement-driven training solutions, including curricula, matrices, user guides, and e-learning modules, and I thrive on turning complex technical concepts into clear, engaging content that drives performance and continuous improvement.

Michelle Bottoni

Writer, Content Producer, Instructional Designer, +2

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I'm Michelle Bottoni, a seasoned Technical Writer and Training Specialist with over two decades of experience designing, developing, and delivering training programs for diverse audiences across multiple industries. I specialize in instructor-led and virtual instruction (ILT and VILT) and have created curricula and materials for topics including Project Management, SAP/Ariba, Operations & Maintenance, Customer Service, Contract Management, LIMS, and BIOVIA/OneLab (Dassault). I've trained more than 1,500 associates across 17 countries, helping teams implement new systems and processes with confidence. I'm known for my collaborative approach, working with SMEs and organizational change management to align training with agile development. I design practical, measurement-driven training solutions, including curricula, matrices, user guides, and e-learning modules, and I thrive on turning complex technical concepts into clear, engaging content that drives performance and continuous improvement.…I'm Michelle Bottoni, a seasoned Technical Writer and Training Specialist with over two decades of experience designing, developing, and delivering training programs for diverse audiences across multiple industries. I specialize in instructor-led and virtual instruction (ILT and VILT) and have created curricula and materials for topics including Project Management, SAP/Ariba, Operations & Maintenance, Customer Service, Contract Management, LIMS, and BIOVIA/OneLab (Dassault). I've trained more than 1,500 associates across 17 countries, helping teams implement new systems and processes with confidence. I'm known for my collaborative approach, working with SMEs and organizational change management to align training with agile development. I design practical, measurement-driven training solutions, including curricula, matrices, user guides, and e-learning modules, and I thrive on turning complex technical concepts into clear, engaging content that drives performance and continuous improvement.

Available to hire

I’m Michelle Bottoni, a seasoned Technical Writer and Training Specialist with over two decades of experience designing, developing, and delivering training programs for diverse audiences across multiple industries. I specialize in instructor-led and virtual instruction (ILT and VILT) and have created curricula and materials for topics including Project Management, SAP/Ariba, Operations & Maintenance, Customer Service, Contract Management, LIMS, and BIOVIA/OneLab (Dassault). I’ve trained more than 1,500 associates across 17 countries, helping teams implement new systems and processes with confidence.

I’m known for my collaborative approach, working with SMEs and organizational change management to align training with agile development. I design practical, measurement-driven training solutions, including curricula, matrices, user guides, and e-learning modules, and I thrive on turning complex technical concepts into clear, engaging content that drives performance and continuous improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Training Lead / Content Developer at Apex Systems (Contract Position at Altria)

June 1, 2025 - June 1, 2025

Defined and implemented training strategies for the OneLab/BIOVIA project, collaborating with SMEs and developers to identify gaps and create tailored training documentation. Responsible for Instructional Design. Partnered with Organizational Change Management to align training plans with agile methodologies. Led training efforts for User Acceptance Testing (UAT), including curriculum design, matrix and user guide development. Delivered training sessions (ILT and VILT) using Teams and Camtasia. Managed training metrics and improvement plans to ensure continuous learning success. Key Achievements: developed comprehensive training materials for LIMS systems (BIOVIA, Pipeline Pilot, CISPro, Enovia); trained diverse audiences using Azure DevOps and Camtasia; tracked participation and collected post-implementation surveys and metrics.

Senior Content Developer / Corporate Trainer at NIIT, USA (Contract Position)

November 1, 2020 - November 1, 2020

Designed and delivered Operations and Maintenance (O&M) training for General Electric. Created training content and facilitated sessions using WebEx, Skype, and Zoom. Developed engaging training materials tailored to learner needs.

Lead Training Specialist at General Electric Power, Inc. (now GE Vernova)

December 1, 2020 - December 1, 2020

Led global training initiatives for SAP and Ariba system, delivering high-quality customer service and driving operational excellence. Created specialized procurement training materials and facilitated training sessions for over 1,500 participants across 17 countries. Topics included Customer Service, Financial Models, Operations & Maintenance, Project Management, and SAP/Ariba Procurement. Key Achievements: Developed and implemented training programs that improved procurement efficiency and supplier management; trained global teams fostering collaboration and knowledge sharing.

Supply Chain Analyst / Corporate Trainer at Alstom Power, Inc.

November 1, 2015 - November 1, 2015

Managed supplier ERP database (PowerSource – Ariba) for North America, overseeing user access, contract management, credit management and supplier qualification activities. Created and delivered training materials for PowerSource (Ariba) database users in the US, Mexico, Canada, Australia, and Brazil. Implemented Continuous Improvement Projects (CIPs) that reduced internal supply costs by 30% annually. Developed SOPs and process mapping for supply chain operations.

Senior Administrative Assistant / Trainer at Alstom Power, Inc.

April 1, 2012 - April 1, 2012

Managed office operations for senior leadership, including travel, procurement, scheduling, and contract monitoring. Provided onboarding training for new hires and organized annual supplier forums. Monitored KPI reports and implemented corrective actions. Organized annual Supplier Forum and Award Ceremony for over 50 suppliers including travel and accommodations with team-building activities.

Volunteer Trainer & Event Organizer at Special Olympics of Virginia

December 31, 2013 - December 31, 2013

Organized and facilitated training sessions for athletes, volunteers, and event staff. Supported the planning and execution of events, fostering inclusivity and community engagement. Provided mentorship and guidance to athletes, ensuring a positive and empowering experience.