Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
French
Advanced
Work Experience
Instructional Designer at NTT Data
November 1, 2025 - November 1, 2025Led the standardization of L&D assets by designing and implementing a new look-and-feel, writing a style guide, and creating a quality-control checklist for a team of 21 instructional designers. Collaborated across SMEs and stakeholders to deliver scalable, SCORM/xAPI-compliant courses and live-event training.
Instructional Designer at Sobey's
July 1, 2025 - July 1, 2025Developed essential training assets, including job aids and customized e-learning courses, to support a company-wide Dayforce HR system implementation. Collaborated with SMEs and team leads to establish new design, accessibility (WCAG 2.2), QA, and project-management standards for learning deliverables.
L&D Developer / Training Specialist at TD Bank
May 1, 2024 - May 1, 2024Pioneered the development of engaging online learning using leading-edge tools including Articulate 360, Vyond, and Adobe Creative Cloud. Ensured accessibility and alignment with client goals; managed end-to-end project lifecycles.
Instructional Designer at ThinkForce Training Inc.
October 1, 2021 - October 1, 2021Designed and developed learning solutions for clients including the City of Calgary and Straightway Health Care, meeting accessibility standards and using best-in-class technology. Produced multimedia components including professional voice-overs, sound design, music, and video production.
Instructional Designer at Halogen Software
April 1, 2016 - April 1, 2016Increased custom training design revenue by 200% year-over-year through the internal promotion of instructional design services. Managed and maintained a vast library of customer-facing training products and customized solutions. Used ADDIE, SAM, and Agile to design and continuously improve standardized templates and graphic elements for L&D products.
Educational Technologist - ID / Learning Developer at Training Folks Inc.
January 1, 2022 - January 1, 2022Created innovative learning solutions for a diverse client base (RBC, Universal Music Group) using story-based design, animated scenarios, and interactive multimedia. Managed and quality-assured a team responsible for the conversion of over 600 Flash courses to HTML5 for RBC, ensuring assets translated and WCAG accessibility. Maintained a 2+ year partnership with Universal Music Group delivering high-interactivity courses focused on corporate security.
Training Manager, Instructional Designer & Instructor at Elligo
May 1, 2012 - May 1, 2012Designed and delivered instructor-led and e-learning training; created multimedia assets and led instructional design efforts for clients.
Training and Design Manager at Bell Canada
March 1, 2011 - March 1, 2011Led the design and development of training programs; managed teams and implemented process improvements in learning content creation, QA, and accessibility; coordinated with stakeholders.
Hiring and Training Manager at Bell Canada
September 1, 2005 - September 1, 2005Directed recruitment and training programs; established onboarding and development initiatives.
E-Learning Developer at Canadian Institute of Health Information
December 1, 2014 - December 1, 2014Developed e-learning modules and learning content for CIHI; collaborated with subject matter experts; ensured accessibility and alignment with organizational learning goals.
Training Manager, Instructional Designer & Instructor at Eliquo
May 1, 2012 - May 1, 2012Managed training programs and designed instructional materials; delivered training sessions to client organizations.
Training & Design Manager at Bell Canada
March 1, 2011 - March 1, 2011Led training design and development for large-scale initiatives; managed budgets, timelines, and cross-functional collaboration to deliver effective learning solutions.
Instructional Designer at Sobey’s
July 1, 2025 - July 1, 2025Developed essential training assets, including job aids and e-learning courses, to support company-wide Dayforce HR system rollout; collaborated with SMEs to ensure accessibility and alignment with project goals.
Educational Technologist - ID/Learning Designer at Training Folks Inc.
January 1, 2022 - January 1, 2022Created innovative learning solutions for diverse clients (RBC, Universal Music Group) using story-based design and interactive multimedia; managed quality for converting 600+ Flash courses to HTML5 for RBC and maintained a long-term UMG partnership.
Instructional Designer at Bell Canada
March 1, 2011 - March 1, 2011Bell Canada – Hiring and Training Manager; subsequently served as Training and Design Manager, leading development of training programs and design standards across the organization.
Education
Qualifications
Lean Six Sigma Yellow Belt
January 11, 2030 - November 18, 2025eLearning Guild: Making Learning Memorable with Graphics and Visual Design
January 11, 2030 - November 18, 2025Adobe Certified Training: Adobe Dreamweaver & Adobe Photoshop
January 11, 2030 - November 18, 2025Certifications: Targeted Selection & Behavioral Interviewing (DDI)
January 11, 2030 - November 18, 2025Bell Canada Go! Facilitator Certification
January 11, 2030 - November 18, 2025Lean Six Sigma Yellow Belt
January 11, 2030 - November 18, 2025eLearning Guild Certificate: Learning Memorable with Graphics and Visual Design
January 11, 2030 - November 18, 2025Adobe Certification Training: Dreamweaver & Photoshop
January 11, 2030 - November 18, 2025Targeted Selection & Behavioral Interviewing (DDI) Certification
January 11, 2030 - November 18, 2025Flash 101 Certification
January 11, 2030 - November 18, 2025Bell Canada Facilitation Certification (Go!)
January 11, 2030 - November 18, 2025Lean Six Sigma Yellow Belt
January 11, 2030 - November 18, 2025Adobe Certification Training: Adobe Dreamweaver & Photoshop
January 11, 2030 - November 18, 2025Targeted Selection & Behavioral Interviewing (DDI)
January 11, 2030 - November 18, 2025Bell Canada Go! Facilitation Certification
January 11, 2030 - November 18, 2025JAWS Testing
January 11, 2030 - November 18, 2025Industry Experience
Education, Professional Services, Media & Entertainment, Financial Services, Healthcare, Government
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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