I am an operations and customer-focused professional with experience coordinating international projects, supporting remote teams, and building communities across multicultural environments. I have a strong background in customer communication, documentation, event coordination, and stakeholder engagement. I am passionate about travel, people, and creating positive customer experiences.

Tetiana Karatieieva

I am an operations and customer-focused professional with experience coordinating international projects, supporting remote teams, and building communities across multicultural environments. I have a strong background in customer communication, documentation, event coordination, and stakeholder engagement. I am passionate about travel, people, and creating positive customer experiences.

Available to hire

I am an operations and customer-focused professional with experience coordinating international projects, supporting remote teams, and building communities across multicultural environments. I have a strong background in customer communication, documentation, event coordination, and stakeholder engagement. I am passionate about travel, people, and creating positive customer experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
German
Advanced
Russian
Fluent
Ukrainian
Fluent
French
Beginner
Spanish; Castilian
Intermediate

Work Experience

Web Designer & Developer at Private Entrepreneurship
January 1, 2022 - January 1, 2022
Designing WordPress themes and Online Shops; WordPress plugins customization; IT consulting, customer service.
Web Operations & Project Support at Equality Group Global Ltd
January 1, 2019 - January 1, 2024
Supported website migration and platform transition initiatives; assisted with project communication and documentation; collaborated with international team members across multiple workstreams.
Organisation & Medienarbeit – Business Breakfast at Business Breakfast (Event)
January 1, 2019 - December 31, 2020
Planung und Organisation von Business-Events; Erstellung und Bearbeitung von Video- und Foto-Content; Betreuung und Entwicklung von Social-Media-Kanälen; Kommunikation mit Teilnehmenden, Referentinnen und Sponsorinnen; Online-Promotion und Content-Veröffentlichung.
Operations & Project Coordinator at Self-Employed | International Digital Projects
January 1, 2017 - January 1, 2024
Managed international client projects and stakeholder communication; coordinated remote teams and external specialists; supported real estate projects involving 3D visualizations and website implementation.
Web Designerin & Entwicklerin / Projektmanagerin (Freelance) at Self-employed / Freelance
January 1, 2017 - December 31, 2024
Online-Promotion und Content-Veröffentlichung; Content-Erstellung, Video-Bearbeitung, Social Media und digitales Projektmanagement; Gestaltung und Entwicklung von Webseiten; Koordination mit internationalen Teams; Kundenbetreuung.
Web Developer at Red Cat Studio / Extra West L.P.
January 1, 2016 - December 31, 2017
Web content implementation and visual optimization of websites; collaboration with international teams.
Web-Entwicklerin at Red Cat Studio / Extra West LP
January 1, 2016 - January 1, 2017
Content-Umsetzung und visuelle Optimierung von Webseiten; Zusammenarbeit mit internationalen Teams; CMS-Management; Web-Design und Front-End-Entwicklung.
Backend Developer at Damen Shipyard Group (Netherlands) / Wing Arts Studio
January 1, 2016 - January 1, 2016
Design complex WordPress solutions for backend development to establish and guide website architecture and functionality; tech support, projects presentation to the heads of the corporation; assistance in negotiations, CMS management training.
Back-End Developer at WingArt Studio (for Damen Shipyard Group, Netherlands)
January 1, 2014 - December 31, 2016
Design and development of complex WordPress solutions; focus on back-end architecture and functionality.
Back-End-Entwicklerin at WinArt Studio (Damen Shipyards Group, Netherlands)
January 1, 2014 - January 1, 2016
Back-End-Entwicklung und Architektur von Webseiten; Implementierung von Funktionen; Zusammenarbeit mit Designern und Kunden.
Production Coordination Specialist at Textile 2000
January 1, 2011 - January 1, 2012
Coordinated production operations and ensured timely delivery of products.
Production Planner / Textile Production Specialist at Textil 2000 (Textile Factory)
January 1, 2011 - December 31, 2012
Material planning for production; inventory control of raw materials; reporting on project progress during internal modernization.
Accountant at AissaCom
January 1, 2009 - January 1, 2011
Managed financial records and assisted with budgeting for operations.
Bookkeeper at "Aisa-Com"
January 1, 2009 - December 31, 2011
Cash transactions; preparation and submission of reports to tax authorities; general accounting tasks.
Buchhalterin at Firma 'Aissa-Com'
January 1, 2009 - January 1, 2011
Buchführung und Administration; Erstellung von Berichten.
Supply Manager at MeisterBo
January 1, 2006 - January 1, 2009
Oversaw supply chain operations and managed inventory levels.
Supply Manager at "Meister Bo" (Retail construction materials network)
January 1, 2006 - December 31, 2009
Delivery and logistics of construction materials; inventory control; 1C-based warehouse accounting.
Supply Managerin at Meister Bo
January 1, 2006 - January 1, 2009
Lieferung von Baumaterialgruppen; Logistik – acht Filialen, Lagerhaus; Materialfluss, Abwicklung und Abrechnung.
Secretary at Respect Construction Company
January 1, 2004 - December 31, 2005
Bookkeeping and administration; personnel recruitment coordination.
Secretary at Mar Shipping Company
January 1, 2003 - December 31, 2004
Secretary duties and certificate handling; administrative support.
Sekretärin / Zertifikatsstelle at Mar Shipping Company
January 1, 2003 - December 31, 2004
Sekretärin / Zertifikatsstelle; administrative Aufgaben.
Office Clerk at Büroangestellte
January 1, 2002 - December 31, 2003
Allgemeine Bürotätigkeiten, Administration.

Education

Bachelor's degree in Computer Science (diploma with distinction) at European University, Kyiv
January 1, 2012 - January 1, 2014
Capacity Building Programme at Bevel ON, Professional Training and Coaching
January 1, 2022 - January 1, 2023
German course A2-B1 at HDS Commercial and Interpreting School, St. Gallen
January 1, 2022 - January 1, 2023
Bachelor of Science in Informatik (Diplom mit Auszeichnung) at European University, Kyiv, Ukraine
January 1, 2012 - December 31, 2014
Technikerin (Diplom mit Auszeichnung) at Polytechnic High School, Mykolaiv, Ukraine
January 1, 2003 - December 31, 2006
Computer Operator (Diplom mit Auszeichnung) at Lyzeum, Mykolaiv, Ukraine
January 1, 2002 - December 31, 2003
Kurs: Business Development, Vertrieb & Marketing at IA MP M, Odessa, Ukraine
January 1, 2021 - December 31, 2021
Kurs in Management, Design Thinking & psychologische Theorien at Ukraine Cultural Fund
January 1, 2021 - December 31, 2021
Computer Operator (Diploma with Honors) at Lyceum, Mykolaiv, Ukraine
January 1, 2002 - January 1, 2003
Bachelor in Informatics (Diploma with Distinction) at European University, Kyiv, Ukraine
January 1, 2003 - January 1, 2006
Technician in Informatics (Diploma with Distinction) at Polytechnical High School, Mykolaiv, Ukraine
January 1, 2003 - January 1, 2006
Bachelor's Degree in Computer Science at European University, Ukraine
January 1, 2010 - January 1, 2014
Automated Systems and Software Engineering at Polytechnic College, Ukraine
January 1, 2005 - January 1, 2009

Qualifications

Business Development, Sales and Marketing course
January 1, 2021 - January 1, 2021
Course in Management, Design Thinking and Psychological Theories
January 1, 2021 - January 1, 2021
Diploma in Computer Science (Bachelor's with distinction)
January 1, 2012 - January 1, 2014
German language certificate: TELC B1
January 11, 2030 - November 19, 2025
German course A2-B1, HDS Commercial and Interpreting School, St. Gallen
January 1, 2022 - January 1, 2023
TELC Deutsch B1 Zertifikat
January 11, 2030 - March 12, 2026
Diplom mit Auszeichnung in Informatik (Bachelor)
January 1, 2012 - December 31, 2014
Diploma with Distinction - Informatics (Bachelor)
January 11, 2030 - April 20, 2026
Diploma with Distinction - Technician in Informatics
January 11, 2030 - April 20, 2026
Diploma with Honors - Computer Operator
January 11, 2030 - April 20, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Healthcare, Manufacturing, Travel & Hospitality, Transportation & Logistics, Wholesale & Distribution, Real Estate & Construction