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I'm Emilia Ricci, a communications and PR professional with a strong background in consumer brands, content development, moderation and media relations. Over the past few years I've worked closely with global FMCG clients and lifestyle brands, managing everything from day-to-day press office tasks to strategic campaign planning. I'm naturally curious, solutions-focused, and passionate about storytelling that sparks connection.…I'm Emilia Ricci, a communications and PR professional with a strong background in consumer brands, content development, moderation and media relations. Over the past few years I've worked closely with global FMCG clients and lifestyle brands, managing everything from day-to-day press office tasks to strategic campaign planning. I'm naturally curious, solutions-focused, and passionate about storytelling that sparks connection.

Emilia Ricci

Social Media Manager, PR Freelancer, Content Producer, +2

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I'm Emilia Ricci, a communications and PR professional with a strong background in consumer brands, content development, moderation and media relations. Over the past few years I've worked closely with global FMCG clients and lifestyle brands, managing everything from day-to-day press office tasks to strategic campaign planning. I'm naturally curious, solutions-focused, and passionate about storytelling that sparks connection.…I'm Emilia Ricci, a communications and PR professional with a strong background in consumer brands, content development, moderation and media relations. Over the past few years I've worked closely with global FMCG clients and lifestyle brands, managing everything from day-to-day press office tasks to strategic campaign planning. I'm naturally curious, solutions-focused, and passionate about storytelling that sparks connection.

Available to hire

I’m Emilia Ricci, a communications and PR professional with a strong background in consumer brands, content development, moderation and media relations.

Over the past few years I’ve worked closely with global FMCG clients and lifestyle brands, managing everything from day-to-day press office tasks to strategic campaign planning. I’m naturally curious, solutions-focused, and passionate about storytelling that sparks connection.

Skills

Leadership

Copywriting

Presentation Design

Experience Level

Leadership

Expert

Copywriting

Expert

Presentation Design

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Italian

Intermediate

German

Beginner

Korean

Beginner

Work Experience

Freelance Social Media Manager (Part-time Projects) at Self-employed / Remote

January 1, 2023 - November 19, 2025

Developed content strategies and managed communities for small businesses and independent professionals’ Instagram and LinkedIn accounts. Implemented content strategies focused on engagement and story-driven brand presence. Optimized campaigns and content based on analytics. Key achievement: Organic triple reach and engagement for Daíra Scout, a jewelry startup, through tailored content strategies in three months.

Customer Service Advisor at Bank of Ireland

July 1, 2025 - November 19, 2025

Provided front-line support to personal and business customers through phone and email. Handled account inquiries, payments, and product information while ensuring compliance with banking and data protection standards. Collaborated with different departments to resolve issues and enhance customer experience. Key achievement: Consistently exceeded customer satisfaction targets with a score over 90% and maintained high first-contact resolution rates.

Account Executive at OIR Communications

May 1, 2025 - May 1, 2025

Developed and implemented tailored PR & digital content strategies across multiple channels for major clients, like Unilever. Worked closely with in-house teams and external agencies on multi-platform campaigns. Moderated social media accounts, regularly analyzed audience engagement and reported metrics.

Account Assistant at Jeffrey Group

August 1, 2023 - August 1, 2023

Supported content development for high-profile clients in the aviation and travel sectors, including press releases, social media content and influencer activities. Developed strong relationships with media, influencers and stakeholders. Created and edited press releases and official communications, ensuring accuracy and clarity. Key achievement: Successfully managed 3 influencer trips to Miami Beach within 4 months, driving destination awareness through social media content.

Project Manager at Digital House

December 1, 2022 - December 1, 2022

Led the execution of B2B content projects in the education sector, producing branded communications pieces for digital campaigns and client platforms. Maintained communication with strategic partners, managed creative briefs and tracked content pipeline in coordination with design and editorial teams. Supervised junior collaborators and ensured excellent execution.