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I am a hospital operations and digital marketing professional with over a decade of experience in administration, customer service, reporting, and compliance. I enjoy turning data into actionable insights and collaborating with cross-functional teams to improve processes and patient experiences. I currently serve as Digital Marketing Operations Specialist, managing online presence, Google Business Profile, social media inquiries, and Canva visuals. I focus on straightforward content creation and supporting digital marketing tasks with strong operational discipline and attention to detail.…I am a hospital operations and digital marketing professional with over a decade of experience in administration, customer service, reporting, and compliance. I enjoy turning data into actionable insights and collaborating with cross-functional teams to improve processes and patient experiences. I currently serve as Digital Marketing Operations Specialist, managing online presence, Google Business Profile, social media inquiries, and Canva visuals. I focus on straightforward content creation and supporting digital marketing tasks with strong operational discipline and attention to detail.

Ma. Carina R. Victoria

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I am a hospital operations and digital marketing professional with over a decade of experience in administration, customer service, reporting, and compliance. I enjoy turning data into actionable insights and collaborating with cross-functional teams to improve processes and patient experiences. I currently serve as Digital Marketing Operations Specialist, managing online presence, Google Business Profile, social media inquiries, and Canva visuals. I focus on straightforward content creation and supporting digital marketing tasks with strong operational discipline and attention to detail.…I am a hospital operations and digital marketing professional with over a decade of experience in administration, customer service, reporting, and compliance. I enjoy turning data into actionable insights and collaborating with cross-functional teams to improve processes and patient experiences. I currently serve as Digital Marketing Operations Specialist, managing online presence, Google Business Profile, social media inquiries, and Canva visuals. I focus on straightforward content creation and supporting digital marketing tasks with strong operational discipline and attention to detail.

Available to hire

I am a hospital operations and digital marketing professional with over a decade of experience in administration, customer service, reporting, and compliance. I enjoy turning data into actionable insights and collaborating with cross-functional teams to improve processes and patient experiences.

I currently serve as Digital Marketing Operations Specialist, managing online presence, Google Business Profile, social media inquiries, and Canva visuals. I focus on straightforward content creation and supporting digital marketing tasks with strong operational discipline and attention to detail.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Hospital Operations Manager at Calalang General Hospital

December 31, 2019 - December 31, 2019

Former Hospital Business Operations Manager with 12 years of experience in administration, customer service, reporting, and compliance. Managed the hospital’s Google Business Profile, social media pages, online inquiries, and Canva materials to support patient communications and brand presence. Coordinated with departments to collect information for content and updates; enforced credit policies and procedures to minimize risk; reviewed accounts receivable and overdue payments; maintained records and reporting; supported payroll and government compliance.

Digital Marketing Operations Specialist at Calalang General Hospital

January 1, 2016 - June 30, 2025

Shifted career to Digital Marketing Operations, focusing on online presence management, simple content creation, and supporting digital marketing tasks with strong operations and organizational skills. Built and maintained the hospital’s Google Business Profile and social media presence; coordinated online inquiries; produced Canva materials; ensured accurate information flow and cross-functional collaboration for marketing initiatives.