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I'm Madison Townsend, a creative writing graduate with an abundance of experience in customer care and a desire to jump into the world of storytelling. I have experience utilising research, planning and workshopping skills and enjoy exercising my creative muscles. I am professional, motivated, and eager to grow as a writer. I've worked as a freelance copy/content writer and editor, written cat biographies for Cats Protection, and developed scripts through an MA in Scriptwriting. I enjoy turning briefs into concise, persuasive copy, I'm active in copywriting communities (Word Tonic), and regularly participate in scriptwriting workshops. I aim to bring creativity, reliability, and a collaborative spirit to every project.…I'm Madison Townsend, a creative writing graduate with an abundance of experience in customer care and a desire to jump into the world of storytelling. I have experience utilising research, planning and workshopping skills and enjoy exercising my creative muscles. I am professional, motivated, and eager to grow as a writer. I've worked as a freelance copy/content writer and editor, written cat biographies for Cats Protection, and developed scripts through an MA in Scriptwriting. I enjoy turning briefs into concise, persuasive copy, I'm active in copywriting communities (Word Tonic), and regularly participate in scriptwriting workshops. I aim to bring creativity, reliability, and a collaborative spirit to every project.

Madison Townsend

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I'm Madison Townsend, a creative writing graduate with an abundance of experience in customer care and a desire to jump into the world of storytelling. I have experience utilising research, planning and workshopping skills and enjoy exercising my creative muscles. I am professional, motivated, and eager to grow as a writer. I've worked as a freelance copy/content writer and editor, written cat biographies for Cats Protection, and developed scripts through an MA in Scriptwriting. I enjoy turning briefs into concise, persuasive copy, I'm active in copywriting communities (Word Tonic), and regularly participate in scriptwriting workshops. I aim to bring creativity, reliability, and a collaborative spirit to every project.…I'm Madison Townsend, a creative writing graduate with an abundance of experience in customer care and a desire to jump into the world of storytelling. I have experience utilising research, planning and workshopping skills and enjoy exercising my creative muscles. I am professional, motivated, and eager to grow as a writer. I've worked as a freelance copy/content writer and editor, written cat biographies for Cats Protection, and developed scripts through an MA in Scriptwriting. I enjoy turning briefs into concise, persuasive copy, I'm active in copywriting communities (Word Tonic), and regularly participate in scriptwriting workshops. I aim to bring creativity, reliability, and a collaborative spirit to every project.

Available to hire

I’m Madison Townsend, a creative writing graduate with an abundance of experience in customer care and a desire to jump into the world of storytelling. I have experience utilising research, planning and workshopping skills and enjoy exercising my creative muscles. I am professional, motivated, and eager to grow as a writer.

I’ve worked as a freelance copy/content writer and editor, written cat biographies for Cats Protection, and developed scripts through an MA in Scriptwriting. I enjoy turning briefs into concise, persuasive copy, I’m active in copywriting communities (Word Tonic), and regularly participate in scriptwriting workshops. I aim to bring creativity, reliability, and a collaborative spirit to every project.

Skills

Copywriting

Script

Experience Level

Copywriting

Expert

Script

Expert

Language

English

Fluent

Work Experience

Coffee Master at 23.5 Degrees/Starbucks

February 1, 2021 - Present

Carried out transactions, served customers and anticipated the needs of a high-volume customer base; communicated with the team; produced quality hand-crafted beverages; trained new partners to company standards and adapted to varying customer needs and situations.

Copy/Content Writer and Editor at Freelance

September 1, 2025 - Present

Wrote and edited content per client briefs, including company descriptions and 'about me' pages; leveraged creative writing and storytelling to craft engaging copy.

Cat Care Volunteer at Cats Protection

August 1, 2024 - Present

Maintained cat living spaces, observed behavior for potential issues, and wrote cat write-ups highlighting personality and needs to inform adopters and attract interest.

Stock Assistant at Randall’s Candles

October 1, 2020 - December 1, 2020

Measured fragrances and dyes to specifications; allocated items to orders; prepared craft kits and packaged orders for shipment; maintained cross-team communication during social distancing.

Writer, Director, Performer at Springboard TV

September 1, 2018 - March 1, 2020

Led weekly meetings to develop scripts across genres; organized staging and performance times with the media team; gained insight into scheduling and production in a fast-paced environment.