I’m Luis Manuel Mendoza Cruz, an IT Digital Transformation Manager with over 18 years of experience leading multi-regional teams in software development, cloud, and enterprise integrations. I partner with business leaders to design and implement scalable, secure technology platforms (AWS, Azure, Oracle ERP, Salesforce CRM) that reduce costs, improve data traceability, and enable faster decision making. My focus is on building robust IT infrastructures, automating data migration, strengthening cybersecurity, and leveraging AI/ML to drive new capabilities. I thrive in complex environments, guiding cross-functional teams across LATAM, the Americas, nearshore, and offshore regions to deliver measurable business value.

Luis Manuel Mendoza Cruz

I’m Luis Manuel Mendoza Cruz, an IT Digital Transformation Manager with over 18 years of experience leading multi-regional teams in software development, cloud, and enterprise integrations. I partner with business leaders to design and implement scalable, secure technology platforms (AWS, Azure, Oracle ERP, Salesforce CRM) that reduce costs, improve data traceability, and enable faster decision making. My focus is on building robust IT infrastructures, automating data migration, strengthening cybersecurity, and leveraging AI/ML to drive new capabilities. I thrive in complex environments, guiding cross-functional teams across LATAM, the Americas, nearshore, and offshore regions to deliver measurable business value.

Available to hire

I’m Luis Manuel Mendoza Cruz, an IT Digital Transformation Manager with over 18 years of experience leading multi-regional teams in software development, cloud, and enterprise integrations. I partner with business leaders to design and implement scalable, secure technology platforms (AWS, Azure, Oracle ERP, Salesforce CRM) that reduce costs, improve data traceability, and enable faster decision making.

My focus is on building robust IT infrastructures, automating data migration, strengthening cybersecurity, and leveraging AI/ML to drive new capabilities. I thrive in complex environments, guiding cross-functional teams across LATAM, the Americas, nearshore, and offshore regions to deliver measurable business value.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

IT Digital Transformation Manager at Grupo Pochteca
September 1, 2022 - November 21, 2025
Lead a team of 12 consultants across LATAM, Americas (USA), Brazil (Nearshore) and India (Offshore) to drive the digital transformation strategy for a diverse set of applications including AWS, Azure, Oracle ERP, Salesforce CRM, e-commerce platforms, mobile apps, and legacy systems. Architect scalable greenfield IT infrastructure, implement automation, data migration, and cybersecurity programs, and promote AI/ML adoption. Oversee continuous improvement, review POCs, allocate workload, and select new technologies and service providers to boost productivity and security.
Senior Banner Web Developer at Laureate International Universities
September 1, 2017 - September 1, 2017
Upgrade Banner from 7.2 (Oracle 10g) to 8.7 (Oracle 12c) and Banner 9 (INB Forms to Java Admin Pages); provide technical and functional support to Student, Finance, General, HR and Accounts Receivable; deploy custom Banner forms using Oracle Forms 10g and Banner standards; support Banner 9 Student standard forms.
Sr Software Development Lead at TATA Consultancy Services
February 1, 2015 - February 1, 2015
Design Oracle and Java technical solutions; provide technical support to Expresso Web Application; create, modify, debug and document PL/SQL, tables, packages, procedures, functions, and triggers.
Software Development Lead at TELEVISA México
October 1, 2020 - October 1, 2020
Upgraded from Oracle EBS 11.5 to Oracle Fusion Cloud 20B and Oracle HCM Cloud 20B; designed and developed cloud integration solutions from Salesforce CRM to Oracle Sales Cloud; built cloud integrations using Oracle Integration Cloud (OIC), SOACS (PaaS), ICS, PCS, VBCS & DBCS; connected Oracle SOA Cloud products to legacy systems using Oracle SOA Suite Cloud Service (OSB, BPEL 2.0, JMS, XML, XSLT).
Software Web Developer at Softtek
July 1, 2012 - July 1, 2012
Develop and maintain Java, .NET web applications; maintain documentation of system processes; perform test automation, defect reporting, code reviews; work with Oracle DB, Pro*C, Unix shell scripting.
SOA Technical Lead at TIP México
February 1, 2011 - February 1, 2011
Design SOA Architectures using Oracle SOA Suite 12c, OSB, BPEL 2, JDBC, JNDI, WSDL, and SOAP UI.
Jr SQL Developer at Hipotecaria Su Casita
February 1, 2011 - February 1, 2011
Develop custom web applications using ASP.NET; maintain and support Oracle Forms 10g; upgrade data base from Visual FoxPro 6 to Oracle 10g; develop packages and procedures using PL/SQL.
SOA Integrator / Developer at Grupo Dadnone México (ALPURA)
August 1, 2018 - August 1, 2018
Design SOA Architectures using Oracle SOA Suite 12c, OSB, BPEL 2, JDBC, JNDI, WSDL, SOAP UI.
Jr. ASP.NET C# Developer at Hewlett Packard
February 1, 2011 - February 1, 2011
Develop, test and debug web applications using ASP.NET, C#, JavaScript; develop SQL queries for PeopleSoft, Oracle DB and SQL Server; document UI and technical specifications.

Education

MS Artificial Intelligence & Cybersecurity at ITESM
January 11, 2030 - November 21, 2025
BS Software Engineering at IPN ESCOM
January 11, 2030 - November 21, 2025

Qualifications

Google Project Management Certified
January 1, 2025 - November 21, 2025
Oracle AI Vector DB Certified Professional
January 1, 2025 - November 21, 2025
Oracle Fusion Cloud Apps ERP Certified
January 1, 2025 - November 21, 2025
Oracle Fusion Cloud Apps HCM Certified
January 1, 2025 - November 21, 2025
Oracle Fusion Cloud Apps SCM Certified
January 1, 2025 - November 21, 2025
Oracle Fusion Cloud Apps CX Certified
January 1, 2025 - November 21, 2025
Oracle Cloud Infrastructure 2023
January 1, 2023 - November 21, 2025
Oracle Integration Professional 2023
January 1, 2023 - November 21, 2025
Oracle Cloud AI Foundations 2023
January 1, 2023 - November 21, 2025
Generative AI Fundamentals Google
January 1, 2023 - November 21, 2025

Industry Experience

Software & Internet, Professional Services, Retail, Manufacturing, Education, Media & Entertainment, Healthcare, Transportation & Logistics