Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Justin Judge Sum—a front-end focused technologist who loves turning complex ideas into smooth, usable interfaces. I’ve supported hundreds of clients remotely, bridging product, development, and operations to keep platforms running smoothly. I’m comfortable triaging issues with DevOps, drafting guides, and turning user feedback into concrete improvements. I enjoy building accessible web experiences, optimizing workflows, and collaborating with cross-functional teams. In my spare time I game, write music, and explore new tech stacks to stay curious and contribute to teams that value practical results.…Hi, I’m Justin Judge Sum—a front-end focused technologist who loves turning complex ideas into smooth, usable interfaces. I’ve supported hundreds of clients remotely, bridging product, development, and operations to keep platforms running smoothly. I’m comfortable triaging issues with DevOps, drafting guides, and turning user feedback into concrete improvements. I enjoy building accessible web experiences, optimizing workflows, and collaborating with cross-functional teams. In my spare time I game, write music, and explore new tech stacks to stay curious and contribute to teams that value practical results.

Justin Judge Sum

Front-End Developer, Web Developer, UI Designer, +7





Hi, I’m Justin Judge Sum—a front-end focused technologist who loves turning complex ideas into smooth, usable interfaces. I’ve supported hundreds of clients remotely, bridging product, development, and operations to keep platforms running smoothly. I’m comfortable triaging issues with DevOps, drafting guides, and turning user feedback into concrete improvements. I enjoy building accessible web experiences, optimizing workflows, and collaborating with cross-functional teams. In my spare time I game, write music, and explore new tech stacks to stay curious and contribute to teams that value practical results.…Hi, I’m Justin Judge Sum—a front-end focused technologist who loves turning complex ideas into smooth, usable interfaces. I’ve supported hundreds of clients remotely, bridging product, development, and operations to keep platforms running smoothly. I’m comfortable triaging issues with DevOps, drafting guides, and turning user feedback into concrete improvements. I enjoy building accessible web experiences, optimizing workflows, and collaborating with cross-functional teams. In my spare time I game, write music, and explore new tech stacks to stay curious and contribute to teams that value practical results.

Available to hire

Hi, I’m Justin Judge Sum—a front-end focused technologist who loves turning complex ideas into smooth, usable interfaces. I’ve supported hundreds of clients remotely, bridging product, development, and operations to keep platforms running smoothly. I’m comfortable triaging issues with DevOps, drafting guides, and turning user feedback into concrete improvements.

I enjoy building accessible web experiences, optimizing workflows, and collaborating with cross-functional teams. In my spare time I game, write music, and explore new tech stacks to stay curious and contribute to teams that value practical results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Technical Product Expert/Front-end Web Development at Personify - WildApricot

July 1, 2024 - November 25, 2025

Provide daily live front-end web development support to a portfolio of over 500+ clients via live chat and email. Act as primary bridge with DevOps team to triage and escalate critical issues and platform bugs via Jira. Stack: SQL/PostgreSQL, HTML, CSS. Write, review & edit support documentation and user guides.

Tier 2 Technical Support Specialist at GoFor

May 1, 2024 - May 1, 2024

Specialized in first-line technical and application-level support for construction industry logistics platform. Provided support for users via telephone, live chat, and email. Offered real-time logistical support for drivers via GoFor App and phone support. Led initiative to automate delivery driver dispatch process.

Senior Community Manager at Epic Games

February 1, 2023 - February 1, 2023

Managed a remote team of player support agents, tracked KPIs and provided coaching. Increased player retention rates and player turnout at live events. Provided in-game moderation and community direction, acting as main face for social networking and brand marketing for Rumbleverse. Stack: PostgreSQL/SQL, HTML, CSS.

Player Support Specialist (Tier 2) at Z League Inc.

May 1, 2022 - May 1, 2022

Developed internal workflows that reduced ticket response time and improved support team's average CSAT rating. Collaborated with Platform Developers on new ideas for tournament types and prize pools. Handled escalated in-game player support requests via Freshdesk and Discord.

Player Support Specialist at Sony

February 1, 2021 - February 1, 2021

Provided account, billing, and product support for PlayStation Network (PSN) users.