I am Pushkar Patil, an AI/ML Engineer with 3+ years delivering machine learning and data engineering solutions across ITSM, cloud, and large-scale platforms. I specialize in NLP (NER, sentiment analysis, QA systems, LLMs) and predictive analytics, and I have a track record of building scalable ML pipelines, anomaly detection systems, and real-time analytics using Kubernetes, MLflow, Spark, and Kafka. I enjoy applying AWS, GCP, and Azure for high-throughput data engineering and deployment. In my recent roles, I have built production-ready NLP pipelines, implemented real-time anomaly detection, and enabled AI-driven workflow automation across SaaS ecosystems, delivering measurable improvements in accuracy, reliability, and operational efficiency.

Pushkar Patil

I am Pushkar Patil, an AI/ML Engineer with 3+ years delivering machine learning and data engineering solutions across ITSM, cloud, and large-scale platforms. I specialize in NLP (NER, sentiment analysis, QA systems, LLMs) and predictive analytics, and I have a track record of building scalable ML pipelines, anomaly detection systems, and real-time analytics using Kubernetes, MLflow, Spark, and Kafka. I enjoy applying AWS, GCP, and Azure for high-throughput data engineering and deployment. In my recent roles, I have built production-ready NLP pipelines, implemented real-time anomaly detection, and enabled AI-driven workflow automation across SaaS ecosystems, delivering measurable improvements in accuracy, reliability, and operational efficiency.

Available to hire

I am Pushkar Patil, an AI/ML Engineer with 3+ years delivering machine learning and data engineering solutions across ITSM, cloud, and large-scale platforms. I specialize in NLP (NER, sentiment analysis, QA systems, LLMs) and predictive analytics, and I have a track record of building scalable ML pipelines, anomaly detection systems, and real-time analytics using Kubernetes, MLflow, Spark, and Kafka. I enjoy applying AWS, GCP, and Azure for high-throughput data engineering and deployment.

In my recent roles, I have built production-ready NLP pipelines, implemented real-time anomaly detection, and enabled AI-driven workflow automation across SaaS ecosystems, delivering measurable improvements in accuracy, reliability, and operational efficiency.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

AI/ML Engineer at ServiceNow
February 1, 2025 - November 25, 2025
Architected and productionized NLP pipelines (NER, sentiment analysis, QA) leveraging transformer-based LLMs, enabling multi-intent classification and entity extraction at scale, resulting in a 28% uplift in ticket classification accuracy. Devised predictive analytics ecosystems by integrating XGBoost/LightGBM ensembles with time-series forecasting models, identifying ITSM anomalies and reducing downtime by 22%. Operationalized BERT, T5, and domain-adapted LLMs into ServiceNow’s intelligent search layer with relevance feedback loops, enhancing contextual retrieval precision by 30%. Architected fully containerized MLOps pipelines on Kubernetes, orchestrated via MLflow/Kubeflow for automated retraining, version lineage tracking, and zero-downtime model rollouts, compressing release cycles by 40%. Implemented real-time anomaly detection pipelines fusing Kafka log streams, Spark streaming analytics, and Redis in-memory state stores, achieving low-latency MTTR improvements for infrastruct
Data Analyst/Engineer at Experiential AI
August 1, 2024 - August 1, 2024
Streamlined 10+ enterprise workflows by embedding AI orchestration layers with n8n and Make.com, incorporating geohash-based location search for spatial automations and reclaiming 15 engineer hours/week. Engineered a hyperlocal environmental intelligence platform by ingesting sensor telemetry via GCP Pub/Sub, Flink Clusters, BigQuery, sustaining 1M+ records/minute throughput with millisecond-level SLAs. Constructed high-performance research data marts with geohash partitioning and location-based query acceleration on BigQuery and Spark SQL, enabling near real-time geoanalytics for 10M+ users. Delivered real-time & historical insights to government stakeholders using Looker dashboards powered by federated query engines, directly reducing reporting latency and operational cost by $10K/month.
Data Engineer I at Asfaliea
August 1, 2022 - August 1, 2022
Devised multi-source data ingestion (server logs, app telemetry, clickstream events) into AWS S3 via Airflow DAGs, generating unified analytical views and cutting manual ETL overhead by 25%. Built event-driven ETL workflows on AWS Glue, Lambda, Spark, and Snowflake Streams, scaling ingestion throughput by 15% while maintaining schema evolution guarantees. Directed cloud migration blueprinting IAM policy hierarchies, S3 tiered storage strategies, and re-platformed orchestration workflows, enhancing reliability metrics by 30%. Instituted validation frameworks with PyTest and CI/CD hooks to validate transformations, schemas, and anomaly detection eradicating 100+ recurring data defects in production. Enhanced Snowflake performance (clustering, pruning, caching) and built CloudWatch monitoring with SLA Airflow triggers and ML anomaly detection, accelerating sales forecasting and preventing revenue-impacting downtime.

Education

Master of Science at Northeastern University
January 11, 2030 - December 1, 2024
Bachelor of Science at Mumbai University
January 11, 2030 - October 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment